154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

November 15, 2025

Please fix your website

Pets Best used to be awesome. My 18 year old cat has so many issues but my claims were paid in a timely manner giving me peace of mind. However, for the last month or so, the online portal and mobile app do not work. You cannot submit any claims thru either of these two sites. Pets Best keeps saying they are "working on it" but this is really going on too long. Also, my premium went up $500 for next year. I get that my cats are getting older and vet bills are higher, so of course I will pay it but I wish I could submit my claims online. They have us emailing claims and then you never find out if they received the claims because they do not send any verification emails anymore. I'm sad that this has happened and I hope they fix it soon.

Insurer: Pets Best

By: Toni Ann

Useful
Verified November 15, 2025

She was very professional and answered…

She was very professional and answered all my questions.

Insurer: MetLife

By: George

Verified November 15, 2025

Trupanion has been easy to work with…

Trupanion has been easy to work with and have paid portions of several vet bills. I am please with their service.

Insurer: Trupanion

By: Kathi H

Verified November 15, 2025

They let me know what other documents I…

They let me know what other documents I needed for my claim

Insurer: MetLife

By: Ruben Yanez

Verified November 15, 2025

Everyone is so friendly and explains…

Everyone is so friendly and explains everything

Insurer: MetLife

By: Robert Simmons

Verified November 15, 2025

Easy and Fast Claim payments

Easy and Fast Claim payments. Couldn't be happier with Metlife for my pet insurance!

Insurer: MetLife

By: customer

November 15, 2025

Rep's always helpful & courteous. Thank you

Rep's always helpful

Insurer: Embrace

By: Richard Lane

Verified November 15, 2025

They process and pay claims quickly and…

They process and pay claims quickly and have been very nice every time I have called.

Insurer: MetLife

By: customer

Verified November 15, 2025

Awesome apps

Easier to file a claim in the Apps and fast uploading of documents. Thank you.

Insurer: MetLife

By: Bon Ng

Verified November 15, 2025

Claims are handled well and within a…

Claims are handled well and within a good timeframe

Insurer: MetLife

By: Nancy

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