154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,760 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,319 reviews
10,775 reviews
27,461 reviews
14,152 reviews
62,998 reviews
Category with most reviews
This chart shows the distribution of review categories.
The process of submitting a claim is…
The process of submitting a claim is fairly easy. Claims are also handled in a timely fashion.
Insurer: Embrace
By: Mitch
Very pleasant and helpful
Very pleasant and helpful
Insurer: Prudent Pet
By: kurt.hossyahoo.com
Such Ease and user friendly!
Such Ease and user friendly!
Insurer: Embrace
By: Angela Baker
Usually a fantastic job
Usually a fantastic job. But since their software upgrade, it has been impossible to get into my online account. This problem has existed for at least 3 weeks now. I need to be able to see my account almost daily, as I have 2 elderly dogs with numerous prescriptions and vet visits. The only way I can keep track of what claims I've submitted and their status, is to review them online. This on-going issue makes me wonder if PetsBest ran a beta on this new software long before activating it on the customer's website.
Insurer: Pets Best
By: Barbara Carmichael
Quick payment from Pets Best for TPLO surgery
Pets Best was there to help pay for Nala's TPLO surgery, not only once, but twice!! Pet's Best made it super easy to submit a claim for Nala's surgery, and their response was fantastically fast! I received a direct deposit within a week of submitting my claim. That's top notch service!!
Insurer: Pets Best
By: Pacificpilot
So happy with Metlife!
So happy with Metlife!
Insurer: MetLife
By: customer
They are amazing
They are amazing, no games simply submitted a claim and got paid.
Insurer: Pumpkin
By: Pejman Tanaeim
Great and economically and professional…
Great and economically and professional pet insurance. They are quick to pay and the honor their commitment unlike Embrace which took 18 months to pay for a broken leg on one of my GoldenDoodles. I will never leave Spot.
Insurer: Spot
By: QUENTIN
PetsBest is terrible - it’s like a criminal enterprise, not a company
Signed up for PetsBest first of October. Happily took my money and continue to take my money. What am I getting? NOTHING. Website down for 4 weeks now, my claims go unanswered. Very long wait times to talk with these poor customer service folks who can’t or don’t know how to help. Apparently the company changed hands in the corrupt world of private equity holding companies recently. Stay away from them, you will regret it if you don’t. I can’t afford a dog -it’s become so expensive that only rich people can afford it, but I took an extra job because I love dogs to the moon and back / this is outrageous.
Easy submission process
Easy submission process, clear explanations, quick turnaround time.
Insurer: MetLife
By: customer