154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Met Life has been wonderful
Met Life has been wonderful. Very responsive and so easy to file a claim and be reimbursed. I have never had pet insurance until this year and I wish I had done this years ago!
Insurer: MetLife
By: Karen
Our experience with Rebecca
Our experience with Rebecca was exceptional! She was patient, friendly, professional and explained complex policy details clearly. Rebecca was proactive in finding us the best possible rates and coverage for our specific needs. She responded to our questions quickly and efficiently. We feel confident that we have the right coverage because of her expertise. My husband and I wholeheartedly recommend Rebecca to anyone looking for a reliable and dedicated pet insurance agent.
Insurer: Prudent Pet
By: deeredanocharter.net
Although I am not good at computer…
Although I am not good at computer things, I did the best I could sending the info and I’m assuming they got in touch with my vet for more info, leaving me out of it which was nice. Pretty quick response too
Insurer: Fetch
By: nancy thomas
So easy to use the app
So easy to use the app! And great response time for claims.
Insurer: MetLife
By: customer
Ten Years of Trust Gone Overnight
I’m really sad to write this review. I’ve had Embrace for ten years with no issues and I even recommended them to others long before they had a referral program. As we approached the ten year mark, they started calling me nonstop. When I finally spoke with someone, they told me my premium was increasing to 4.5x what I had been paying. This was on top of the yearly increases they already apply. They were calling because they KNEW people would be pissed if that auto charge would have happened without letting people know. This is the stage of my dog’s life when she needs coverage the most, and they raised the premium higher than what I pay for both my own and my son’s health insurance combined. It feels like they were trying to push long term customers out before any major vet bills come up. I am extremely disappointed and now my aging dog is left without coverage. It's all shady and typical for an insurance company. I now tell everyone to avoid Embrace and just save money is a pet savings account for the day you may need it.
Insurer: Embrace
By: Vee Barlow
No Common Sense
What went wrong was when I signed up my new puppy, the wellness policy was not added. I turned in a claim, and it was denied. Now, I have another dog signed up for almost a year. Common sense would tell you to sign up the dog for wellness when I said I wanted the same thing the first dog had. Then I spoke with someone else, and they said I could add wellness. I would have to pay over $400.00 because it would have to be backdated to before the dog was born. Senseless!
Insurer: Embrace
By: Elaine Holmes
Easy to enroll online.
Easy to enroll online.
Insurer: Prudent Pet
By: milsarktmhotmail.com
Awesome Company, easy and fast claim processs
Easy and fast to process claims. Great coverage and your Customer Service staff are wonderful and very helpful..and all are located in the U.S. ! Id give you 10 stars, if possible. Carol K.
Insurer: Fetch
By: Carol
So happy I have Spot for my pups!
I have Spot Insurance for all 3 of my dogs. For the first time I submitted 2 claims for an injury on my 4 y/o dog. One for a specialist and the second for a CT scan. Spot paid the claims without any issues and very timely. I have heard horror stories about other companies. I couldn’t be happier with Spot!
Insurer: Spot
By: LAURIE MCCLAIN
Don’t buy Trupanion if you took your dog to the vet yet.
I have a puppy lab made the mistake of telling the vet he would eat some sticks and mulch sometimes days before I got truepannion and they now mark everything to do with swallowing foreign substances as a pre-existing condition and will not cover it low and behold he needs 4,560$ worth of surgery now for swallowing a toy/rock and they denied coverage I had to debate putting down a 4 month old lab because the Vets and Insurance company’s working together to insure the least coverage for an insurance cost you would put on a new car.
Insurer: Trupanion
By: Sal