222,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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10/10 Experience!
Spot has provided a wonderful experience for our family! The customer service is easy to access, and submitting claims is a breeze. The claims get processed quickly, and I’ve never once had a question or concern from Spot about a medical bill. They have been a godsend. My only regret is we didn’t sign up earlier!
Insurer: Spot
By: Katie Mahoney
Claims handled in a timely manner
The claims process using the App is seamless and straightforward. Coming up on our first year with Spot and our puppy and we're very happy. Spot has turned out to be the right choice for us for convenience and value.
Insurer: Spot
By: Dave S
This was the 1st time I filed a claim…
This was the 1st time I filed a claim and I'm very satisfied. Took almost 3 months because my vet had not submitted the information of the 12 months prior to insuring my pet in a timely basis but in the end I received the refund I was entitled to. Had occasion to speak with the staff and I'm pleased to say they were all courteous, informative and attentive.
Insurer: Embrace
By: Mayra Perez
Scam --- You guys need to be very careful
You need to be very cautious when signing up with this company. I canceled my policy seven months ago, but unfortunately, they have continued to charge my bank account all this time. I only noticed today. Even though it’s partly my fault for not keeping better track, I called the company back and they told me they have no record of my cancellation. I canceled this policy after paying them for nine years because whenever I needed coverage, they wouldn’t cover anything, despite me having full coverage. Your pet has to undergo surgery for them to cover even basic expenses. This feels like a huge scam, so please do not work with these people. Additionally, I would like to highlight the very poor customer service. Every time I called, it took at least three days to reach someone who could help fix my issue. Unfortunately, I found that I was never able to resolve my problem because the representatives seemed more focused on taking my money. If you encounter an issue, good luck getting it resolved.
Insurer: Healthy Paws
By: Alex Cambaz
They pay the 80% of my bill that's all…
They pay the 80% of my bill that's all i can ask.
Insurer: Spot
By: Donald Null
Timely reimbursement!
Pets Best quickly reviewed my dog's paperwork and bills from the veterinary hospital and reimbursed the payments promptly. This was especially helpful as his health issues have not been resolved and there are ongoing costs. Such peace of mind during this stressful emergency.
Insurer: Pets Best
By: Jocelyn Bartkevicius
User friendly app
User friendly app, always quick with claims.
Insurer: Spot
By: Trina Lite
Premium doubled
My labradoodle is 7 1/2 yrs old. And his premium doubled in price from last year to this year. Not very happy. Called Embrace and explained to them that this is a lot. They said because claims by everyone is being filed that we all take the hit. Not right. My other labradoodle uses another company. Premium is cheaper and her coverage is better than my dog on Embrace. There should be rules or laws about taking pet owners to the cleaners because others are filing claims. Why should I pay because of that. Won’t use them for any other pet because of this reason.
Insurer: Embrace
By: Elizabeth Silva
Pumpkin is the best insurance
Pumpkin is the best insurance. Fast, fair and no pet should be without it.
Insurer: Pumpkin
By: DV