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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Timeliness…
I appreciate my claims being processed in a timely manner. If more information is required, the request for information is clear and concise and provides the due date.
Insurer: MetLife
By: Brandi
Website is easy and all information is…
Website is easy and all information is there
Insurer: Nationwide
By: customer
Easy to file claims
I had to use the insurance this year, and I was surprised to find out that filing claims and getting paid was so easy.
Insurer: Spot
By: Pablo C
You are prompt and I can have the vets…
You are prompt and I can have the vets send the invoices abd soap notes.
Insurer: MetLife
By: PATRICIA DAVIS
Pumpkin insurance is quick to process…
Pumpkin insurance is quick to process claims. Filing a claim is easy too and their customer service is responsive and knowledgeable. Also, by comparison, they’ve got one of the best plans out there. Glad I chose pumpkin!
Insurer: Pumpkin
By: Ramona Atkins
Timely and Fair Compensation
I have always had a fantastic experience with MetLife. They are a little pricier than other services but from every experience I’ve had with them, it’s worth every penny. From emergency services to preventative care MetLife has had my back on everything my cats have gone through.
Insurer: MetLife
By: customer
Claims are not accurately reviewed
Claims are not accurately reviewed before making claim decisions sending reimbursement if any. Usually need to call back to follow up with claims explaining their incorrect decisions & oversights
Insurer: MetLife
By: RH
Amazing agent with expert experience
Amazing agent with expert experience. The agent was incredibly informative and provided a sense of relief in understanding what I was signing up for
Insurer: Nationwide
By: Jon
Claims process was fast and simple
Claims process was fast and simple, no fuss.
Insurer: Spot
By: Karah Phenix
Very easy to make a claim and quick…
Very easy to make a claim and quick response!
Insurer: Spot
By: Lisa Sturdevant