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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Completely unprofessional

Submitted a claim on January 18th for my dog that had developed a mucocele and a spleen mass. The entire claim was over $4000.00. My claim was opened and closed 3 consecutive times declaring that they had not received proper information. This was completely untrue. I had been checking my app daily for progress and responded each time I saw a change in the status of my claim. I submitted and resubmitted vet info to them 5 times throughout this process. Each time placing phone calls to representatives and being placed on hold for a minimum of 43 minutes and a maximum of 72 minutes. I spoke to multiple reps and each one apologizing about the confusion, assuring me it would be taken care of. Now on April 3, almost 4 months later, I receive an email saying they will cover $52.40 and the rest was not covered because of possible “pre-existing symptoms”. Completely untrue and unacceptable! Time to lawyer up!
  • INSURER: Pets Best
  • POSTED: 04/08/2021
  • BY:
  • BREED: Mixed Breed Toy (up to 10 Lbs)
  • AGE OF PET: Over 8 years

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10

out of 10

PetInsuranceReview recommened

The Best Pet insurance

I'm sure there are a number of pet insurances out there, but Embrace quickly processes their claims and makes the payment as quickly as possible - for both wellness and other medical claims. Their service is easy to use and they provide you with updated forms each year you continue with them. I plan to stay with them for a good, long time. They are the best pet insurance to me!
  • INSURER: Embrace
  • POSTED: 04/05/2021
  • BY:
  • BREED: Siberian Husky Mix
  • AGE OF PET: 1 - 8

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9

out of 10

Verified Reviews

PetInsuranceReview recommened

Just what we needed exactly when we needed it

We got an 8 week old tricolor corgi puppy in February. After his first vet visit, Trupanion was recommended and we started a policy. Not one week later we had to take him to the hospital and then to many other vets for additional tests and screenings related to the condition. Trupanion covered almost all the costs after our deductible. Very very helpful. At no point did we have to have that conversation about whether or not we could keep our new puppy like what could have happened due to the high costs.
  • INSURER: Trupanion US
  • POSTED: 04/05/2021
  • BY:
  • BREED: Pembroke Welsh Corgi
  • AGE OF PET: Under a year

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

Amazing service

This insurance company is absolutely amazing. Quick, efficient and straight forward. Thank you so much for helping me give my dog the best chance in life.
  • INSURER: Trupanion US
  • POSTED: 04/05/2021
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

This insurance company is the best and they pay quickly.

I have used the company for years with all my dogs. I find them reasonable and reputable.
  • INSURER: AKC
  • POSTED: 04/05/2021
  • BY:
  • BREED: Welsh Terrier
  • AGE OF PET: 1 - 8

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1

out of 10

Expensive and misleading

I've had positive experience with another pet insurance company, but my shelter kittens were microchipped through these guys, so I decided to just keep things simple by activating the insurance policy with 24 Hour Pet Watch as well, even though it was a little more expensive. The rep managed to sell me on the wellness rider, which I foolishly didn't read thoroughly. The rep told me all vaccines were covered at $15, as were fecal exams. I assumed that coverage would be comparable to the wellness rider I'd had with my other company, which was very comprehensive. Turns out, neither FERV nor feline leukemia were covered. In fact, for standard feline vaccines only rabies and RCP are covered. Nor is flea and tick preventive covered, which also was under my previous policy. Furthermore, they didn't reimburse for the fecal screen that revealed parasites and giardia because they decided that was a preexisting condition and the screen was diagnostic, not wellness (what vet orders a fecal screen unless for diagnosis??). I bought this policy within one week of adopting baby kittens, while they were still theoretically covered by the shelter insurance. They allowed no grace period between the coverage from the shelter policy to mine, because technically it was a different policy # even if it was through their company and for the same animals. So having purchased the insurance fairly immediately and with no indication that we had anything out of the digestive ordinary for baby kittens, we are now hundreds of dollars into diagnostics and treatments, with nothing reimbursed beyond $15 for a single vaccine. And, since that measly claim was processed and went through, the wellness rider has technically been invoked so I can no longer request cancellation and refund for it. I will, however, be cancelling the whole policy ASAP and will never do business with this company again. I wish I'd read their reviews before jumping in. Now that I'm reading equally bad experiences with the microchip side of things, I'm crossing my fingers I never have to update our information for that.
  • INSURER: 24PetWatch
  • POSTED: 04/07/2021
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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10

out of 10

PetInsuranceReview recommened

I chose Embrace pet ins. for my dog several years ago and I am very satisfied with my decision.

I would recommend Embrace to anyone looking for insurance for their pet. Great company to deal with. Quick turn around times and great coverage.
  • INSURER: Embrace
  • POSTED: 04/05/2021
  • BY:
  • BREED: Leonberger
  • AGE OF PET: 1 - 8

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1

out of 10

Worse experience I have ever had

I have a healthy dog who is 8 years old. She recently went to the hospital for bloody stool, diarrhea, and excessive dry heaving. Similar symptoms to a blockage in her intestines.. it was very scary as she is normally a very healthy happy pup. Thank goodness- there were no serious issues. She had a bunch of tests ran and the vet bill was approximately $1000.00. The claim was denied because my dog had gone to the vet for throwing up and having diarrhea in the past (not to mention she wasn't throwing up- she was excessively dry heaving this time). EMBRACE claims that having diarrhea is a preexisting condition-- I disagree- it is a symptom of being ill which is why you take your dog to the vet. She was given an actual diagnosis of Acute Gastroenteristis. She was given a clean bill of health from all blood tests and x-rays. Yet- they will not reimburse. I am dropping the insurance and completely disappointed in the experience. It feels very fraudulent. I warn anyone who thinks dog insurance is a good idea- it is not. They take your money and give you nothing.
  • INSURER: Embrace
  • POSTED: 01/01/2022
  • BY:
  • BREED: Mixed Breed Small (10-20 Lbs)
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Pets Best Health Insurance is Affordable, Efficient and Caring; they have my pet’s best interest and welfare at heart!

Pets Best Health Insurance is amazingly efficient, honest and accurate! I have never dealt with a better insurance company ... and this includes my own health insurance! The process is easy and completely forthright in their decisions. I feel my animals best health and welfare are in great hands with Pets Best Health Insurance! They are affordable, available at all times and super caring! THANKS BEST PETS HEALTH INSURANCE! 🤗
  • INSURER: Pets Best
  • POSTED: 04/09/2021
  • BY:
  • BREED: Domestic Medium Hair
  • AGE OF PET: Over 8 years

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10

out of 10

Worst insurance ever

This is the worst insurance I have ever taken They haven’t paid a single dime on my claims and said they don’t have proper records and cancel my claim without any reason They are fraud , in every 3-4 months you get just one email saying we are processing but no new from them It’s money making business. No care for pet owners or pets Please don’t but ever this insurance
  • INSURER: Pets Best
  • POSTED: 04/07/2021
  • BY:
  • BREED: Labrador Retriever (Yellow)
  • AGE OF PET: 1 - 8

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