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Processing claims…
I am so glad that I have Fetch Pet Insurance. My claim was processed really quick. It's nice to get a portion of your bill back. Whenever I had to contact Fetch, the representative was so helpful, understandable of my questions, professional and courteous.
Insurer: Fetch
By: Debbie
Processing claims…
I am so glad that I have Fetch Pet Insurance. My claim was processed really quick. It's nice to get a portion of your bill back. Whenever I had to contact Fetch, the representative was so helpful, understandable of my questions, professional and courteous.
Insurer: Fetch
By: Debbie
Processing claims…
I am so glad that I have Fetch Pet Insurance. My claim was processed really quick. It's nice to get a portion of your bill back. Whenever I had to contact Fetch, the representative was so helpful, understandable of my questions, professional and courteous.
Insurer: Fetch
By: Debbie
Processing claims…
I am so glad that I have Fetch Pet Insurance. My claim was processed really quick. It's nice to get a portion of your bill back. Whenever I had to contact Fetch, the representative was so helpful, understandable of my questions, professional and courteous.
Insurer: Fetch
By: Debbie
Processing claims…
I am so glad that I have Fetch Pet Insurance. My claim was processed really quick. It's nice to get a portion of your bill back. Whenever I had to contact Fetch, the representative was so helpful, understandable of my questions, professional and courteous.
Insurer: Fetch
By: Debbie
Processing claims…
I am so glad that I have Fetch Pet Insurance. My claim was processed really quick. It's nice to get a portion of your bill back. Whenever I had to contact Fetch, the representative was so helpful, understandable of my questions, professional and courteous.
Insurer: Fetch
By: Debbie
Happy Customer
"Submitting the claim was simple. The payment was made in a timely manner. The amount paid was exactly what it was supposed to be so no having to debate the payment. The EOB was very easy to understand. I am extremely pleased! "
Claim file ease
Very easy claim file and quick response for reimbursement.
Insurer: Spot
By: Donna
Pets Plus Us claim
Pet Plus Us insurance has been amazing to deal with for my dogs torn ACL treatment. The claims for treatment, including surgery, have been covered promptly and without question. The claims process is efficient, communication is clear and reimbursements are processed and deposited within a few days. The agents are friendly and knowledgeable and very compassionate. I would highly recommend this pet insurance company. 10/10
Insurer: Pets Plus Us
By: B
Claims denied over and over
It shows SPOT as #1 that is scary!!! Pet insurance - My experience with SPOT has been more effort than value! I'm hoping for better in the future or maybe a different company is better. You be the judge and what do you want to spend your time doing? tracking down appeals? They were so nice on the signup call and I elected for the premium "highest" plan and autopay monthly premiums. I understood things wouldn't be covered at 100%. I had no idea the leg work or if you get one visit a year and if an emergency comes up - every vet visit is denied. I pay the vet and send the vet bill in to create a claim. Claim gets denied. Rince and repeat. Never once has it been it easy. I don't spend this much time on my own medical insurance. I'll pay the stupid tax I've signed up for but not a fan. We have seen the vet only 4 times since I've started coverage, and my dog is 5 years old, thankful he's pretty healthy and I have gotten denial after denial. Told I'd have to appeal to have a claim reopened. Last claim was in December 2024 received email stating closed - denied - even though it was an emergency visit and all new things - not anything preexisting etc... $0 covered so its really hard to justify paying the monthly premium on top of the vet bill with $0% covered. Makes no sense. I've sent all records over 4 times; Vet sent all records over 3 times exactly as SPOT requested for them to be sent. Tried to call in a few times to customer service to figure out if I was doing something wrong - or needed to submit something different??? OR what hoops I'd need to jump through..... On hold on the phone with customer service for over 20 minutes and then they disconnected. What is your time worth?
Insurer: Spot
By: Raechelle