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The claim proceedings time is fantastic…
The claim proceedings time is fantastic i had my claim paid in a little over a week!!
Insurer: Fetch
By: Dena
Claims couldn’t be easier
Claims couldn’t be easier! Done all online and reimbursement sent promptly to your chosen account. Very pleased with timely processing.
Insurer: Spot
By: Ginger
Submitting a claim was quite simple
Submitting a claim was quite simple. Drop down boxes and tabs were helpful. Easy to attach documents. Thanks
Insurer: Embrace
By: Mary Manning Blazey
Pets Best has provided great coverage…
Pets Best has provided great coverage for my two dogs for several years now. As they get older their veterinary needs have increased, PB has stepped up to help cover for frequent visits and emergency calls. It is fantastic to know that I am supported in helping provide the best for my furry family members as we get older together.
Insurer: Pets Best
By: Nancy
This insurance is a joke
I filled a claim (over $300) Most of the insurance payment went to deductible and co-payment. I am receiving $15. We pay over $50 per month. I will be canceling.
I have had ASPCA Pet Health Insurance…
I have had ASPCA Pet Health Insurance for many years and only once did I have an issue with them. It is a great insurance company for your pets and would never think of going to another company.
Insurer: ASPCA
By: Theresa Merritt
Very Helpful
I was devastated to learn my bull mastiff pup of 2 years developed Valley Fever, a debilitating disease common in desert areas. The treatment is costly and long term, but with the proper care and medication, can be minimized and hold lung and bone damage to a minimum. It was so easy to file an insurance claim with Pets Best. They assigned an adjuster immediately who made contact with me and explained the terms of my policy. Their reimbursement program was prompt and really helped out during this time. Thanks to you all! Bear is doing pretty well
Disappointed
I am disappointed with Trupanion's service. I bought the insurance for my cat at beginning of 2024. I provoded all of her Vet record with their request. About 2 month ago, they emailed me requested the record during 04-2022 to 09-2023 otherwise they may affect my future claim, I email back stated that my cat was very healthy and I was busy with family issues so my cat did not go to any vet in that time. I requested them to confirm if this is OK for my cat to continue the insurance for future claims. I did not get response. I sent two more emails to follow up within 2 months however there is no any response! I am disappointed with they are keeping me pay monthly but do not provide the simple answer by 'Yes or No'.
Insurer: Trupanion
By: Jane
Amazing Service
It is hard to find someone with such strong customer service skills these days. Amanda walked me through options that may pertain to insuring my dog. We couldn’t find a way to help cover her pre-existing chronic allergies. She was empathetic and provided me with other options that may be useful, even though the options did not put money in her pocket. She offered advice from her industry knowledge which was very useful for me! Ultimately, this was the best way I could imagine to help me while also letting me know that she couldn’t help me within the parameters of fetch insurance. I think that Amanda should give lessons to others regarding how to provide amazing customer service, provide empathetic aide, and provide advice from years worth of industry knowledge. Be sure to give her a raise and promotion! (And maybe start insuring pups with chronic allergies).
Insurer: Fetch
By: Megan
Amazing Service
It is hard to find someone with such strong customer service skills these days. Amanda walked me through options that may pertain to insuring my dog. We couldn’t find a way to help cover her pre-existing chronic allergies. She was empathetic and provided me with other options that may be useful, even though the options did not put money in her pocket. She offered advice from her industry knowledge which was very useful for me! Ultimately, this was the best way I could imagine to help me while also letting me know that she couldn’t help me within the parameters of fetch insurance. I think that Amanda should give lessons to others regarding how to provide amazing customer service, provide empathetic aide, and provide advice from years worth of industry knowledge. Be sure to give her a raise and promotion! (And maybe start insuring pups with chronic allergies).
Insurer: Fetch
By: Megan