154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,473 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,347 reviews

4.9
Healthy Paws

10,809 reviews

4.9
Fetch

27,512 reviews

4.9
Pets Best

14,179 reviews

4.9
Trupanion

63,031 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 20, 2012

Having insurance is having peace of mind.

I debated for a while before buying insurance for my dog. I finally took the plunge when my friend's dog became sick. They are patient with my questions, quick to settle my claims and follow up to make sure everything is fine. This is my 2nd year with Embrace and I could not be happier.

Insurer: Embrace

By: Patricia

Useful
January 20, 2012

great company

When I fax a claim into Trupanion, the response time is very fast. You receive an email within a week acknowledging the receipt of your claim and then within another week or two, you receive a confirmation of payment and the money is transferred directly into your bank account. If there are any issues or questions, they get back to you immediately. I have always found them very professional and competent. They excel in customer service.

Insurer: Trupanion

By: Leslie

Useful
January 20, 2012

great company

When I fax a claim into Trupanion, the response time is very fast. You receive an email within a week acknowledging the receipt of your claim and then within another week or two, you receive a confirmation of payment and the money is transferred directly into your bank account. If there are any issues or questions, they get back to you immediately. I have always found them very professional and competent. They excel in customer service.

Insurer: Trupanion Canada

By: Leslie

Useful
January 19, 2012

Good, very quick to review!!!!

Submitted the claim by fax on a Saturday and it was reviewed and processed by Wednesday....4 days! Awesome!

Insurer: Trupanion

By: Jennifer

Useful
January 19, 2012

Good, very quick to review!!!!

Submitted the claim by fax on a Saturday and it was reviewed and processed by Wednesday....4 days! Awesome!

Insurer: Trupanion Canada

By: Jennifer

Useful
January 19, 2012

Easy to work with

Claims paid quickly.. They took initiative to follow up with my Vet directly to work through paperwork. thanks!

Insurer: Embrace

By: sean

Useful
January 19, 2012

first time user to petsecure?

i have some other pet insurance companies that are a bit easire on the pocket, im wondering when can i cancel my membership i just signed up today?

Insurer: Petsecure

By: Cookie

Useful
January 18, 2012

Quick Reply

I'm very happy with how Embrace handled my dog's claim. It was relatively quickly. I'm so glad I chose Embrace as my dog's insurance company. They kept notifying me as to the status and if they needed extra information.I'm so glad I had the insurance for my dog.

Insurer: Embrace

By: Deborah

Useful
January 18, 2012

The reviews are true

Promptly reimbursed me $3400 of a $4400 bill. This was my first claim and they paid my exactly as stated with no problems.

Insurer: Healthy Paws

By: Angela

Useful
January 18, 2012

Fast, personal service, they really care!

My dog, Bonnie was vomiting blood and,after a few tests, it was determined she had a severe case of Giardia. The total bill was just over $700.00. Four days later, Bonnie cut her foot badly, another $700.00! Healthy Paws processed both claims very quickly and I have already been reimbursed for the first incident. The second check is already in the mail! In the meantime, Healthy Paws has contacted me to see how Bonnie has been doing! This kind of customer service is unheard of these days and I'm so pleased that I chose Healthy Paws over all the others. My cat, Mojo, had to have surgery last March to remove bladder stones and the total bill was over $2,400.00. I submitted my claim by snail mail and was reimbursed in a little over a week! I could not be more pleased with the wonderful service I have received from Healthy Paws and have encouraged all of my friends with pets to consider signing up or changing their insurance to Healthy Paws!

Insurer: Healthy Paws

By: Liz

Useful

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