so far so good
I waited a year before reviewing. We have made 3 claims on our2 yo female lab mix~all due to orthopedic injury and surgery. Process to submit claim was easy~we completed through the app. I am not techy, but found it simple enough to upload records for the claim. Our claims were all processed and paid w/i 2 weeks. I did have to call customer service on one claim to clarify if more documentation was needed to process. They were friendly and helpful.
- INSURER:
MetLife
- POSTED: 03/05/2024
- BY: Donald
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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Awful
We had been recommended petsbest by our vet when we had brought our dog in. We had bought her two days before we signed her up for pet insurance. She had a seizure a week later and pets best is considering it pre existing. Not sure how it's pre existing when we literally just bought her a week prior she was 6 weeks old. I will never recommend this company to anyone. Our dog was diagnosed with a liver shunt and we now have to put her to rest as we can't afford her surgery and petsbest won't help cover any costs due to it being "pre existing"
- INSURER:
Pets Best
- POSTED: 09/23/2023
- BY: Heidi
- BREED: Bloodhound
- AGE OF PET: 0 - 3
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Highly Recommend!
Trupanion is exactly what I was looking for in pet insurance! I really like the fact that I wonât need to wait for a reimbursement check, or fork up all the $$ to get my pet treated in the first place. I have already recommended Trupanion to a few friends ??
- INSURER:
Trupanion
- POSTED: 11/14/2022
- BY: Jennifer
- BREED: Domestic Shorthair
- AGE OF PET: 0 - 3
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If someone is going to get pet insurance I would recommend Trupanian but I don't think everyone with a pet needs it
If someone is going to get pet insurance I would recommend Trupanian but I don't think everyone with a pet needs it
- INSURER:
Trupanion
- POSTED: 09/06/2022
- BY: Kolleen
- BREED:
- AGE OF PET: 0 - 3
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The only reason I am giving less than a 10 is the long wait to get a claim approved.
The only reason I am giving less than a 10 is the long wait to get a claim approved. I had submitted pre-approval in hopes to speed up the process and it seems to have done the opposite. Aside from that I have had nothing but good things to say about Trupanion. Also not fond of the options for sharing with others. Usually the codes create a link vs having to copy and paste into a search bar.
- INSURER:
Trupanion
- POSTED: 08/19/2022
- BY: Amber
- BREED:
- AGE OF PET: 0 - 3
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Great Service
Because of the quality of service
- INSURER:
Trupanion
- POSTED: 07/27/2022
- BY: David
- BREED: Maltipoo
- AGE OF PET: 0 - 3
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Amazing Service!
Trupanion is an amazing company! Always easy to file claims and great customer service!
- INSURER:
Trupanion
- POSTED: 06/08/2022
- BY: Tiffany
- BREED:
- AGE OF PET: 0 - 3
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Amazing Service!
Trupanion is an amazing company! Always easy to file claims and great customer service!
- INSURER:
Trupanion
- POSTED: 06/08/2022
- BY: Tiffany
- BREED:
- AGE OF PET: 0 - 3
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Been a great experience!
Been a great experience!! Customer service is always friendly and super helpful!! And the insurance was the best coverage for a very affordable cost!
- INSURER:
Trupanion
- POSTED: 01/29/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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