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Don’t waste your valuable time and…
Don’t waste your valuable time and money! This company takes advantage of the loopholes woven into their policies to systematically deny valid claims, leaving countless individuals feeling frustrated, unsupported, and silenced. Such actions expose a disheartening trend that can only be characterized as a complete scam. It’s crucial to recognize these deceptive tactics and seek out alternatives that genuinely prioritize integrity and fairness. Stop paying premiums for insurance that fails to cover your pet when they’re in need of care. Choose a provider that truly understands the importance of protecting your furry family members and stands by its commitments. Your pets deserve better!
Insurer: Fetch Canada
By: Dr. Sara Mezzone-Budd
Claims are always done in a timely…
Claims are always done in a timely manner.
Insurer: MetLife
By: elaine worthey
Ridiculous Reimbursement Turn Around
It is ridiculous that I have to wait 4 - 5 weeks for a claim reimbursement.
Insurer: Spot
By: Loida Ferrer
I put my claim in and within by 72…
I put my claim in and within by 72 hours I had money in my account. The whole process was so easy
Insurer: Spot
By: customer
very easy to register for insurance
very easy to register for insurance
Insurer: MetLife
By: Franca Occorso
great attitude
the lady nicole was very nice and friendyl and very helpful answered all my questions nad didnt rush me. i am very happy with the call
Insurer: Fetch
By: suzanne rivera
Amanda was amazing
Amanda was amazing. Great customer service. We have been with Fetch prior to this. Last year we tried a different pet insurance and was very unhappy with them. That is why we came back to Fetch, even though it’s more expensive, the customer service means a lot to me when dealing with my fur babies!
Insurer: Fetch
By: Deb V
the reimbursement rate is a joke
the reimbursement rate is a joke. We are paying nearly $300/month or two dogs. and we are getting nothing. we are looking elsewhere. also the new 9.5% increase is a slap in our face when you keep denying our claims.
Insurer: Spot
By: Kenneth
So thankful!
We were on a 30 day free trial period provided to us by our breeder when we adopted our Pomsky and never expected to actually need to make use of it during the trial, however, with a week left on the policy our puppy decided to swallow a coin within half a second after it was dropped on the floor. We rushed him to the emergency vet and after a $700+ bill later I submitted the claim the following morning (the hospital didn't accept direct pay) and it was approved within 24 hours. The quick and friendly response from all of the customer service agents I spoke to has earned them a customer for life. I chose to stick with Trupanion and continue his policy once his free trial is up. Highly recommend this company!
Insurer: Trupanion
By: Mandy