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Most selected providers in "February, 2026"

32.97% Pets Best 9.21% Lemonade 8.66% Figo 8.1% Embrace 7.37% Prudent Pet

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Category with most reviews

12,741 Payment Experience 58,154 Claim Coverage 70,435 Customer Service 20,691 Price Satisfaction 13,806 Other

Verified May 04, 2020

They refuse coverage for most injuries/ailments

My 2 year old dog tore her ACL, I hadn't had trupanion long enough for it to be covered, understandable, all of my other claims to them I have had to fight tooth and nail to get reimbursement. 9 months into paying for trupanion my dog tore her other ACL, now they are refusing to cover it because of the first injury, she is a liability... really?? Its not even the same leg so it isnt a preexisting condition..ISNT THIS WHY I HAVE PET INSURANCE? I do not recommend trupanion under any circumstance, it's a huge waste of money

Insurer: Trupanion

By: Brendan

Useful

Verified May 04, 2020

I tried adding the preventative care…

I tried adding the preventative care when I signed up and it apparently didn't work. When I logged in for the first time, it says I have to wait a year to add this service. The website checkout process needs to be clearer so that customers can review and confirm all services before making payment.

Insurer: Spot

By: Marilee Malott

Read more on

May 04, 2020

I don't know what you are asking here.

Turn around time on receiving my check was very fast.

Insurer: Nationwide

By: Karen

Useful

May 04, 2020