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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Worth Every Penny
If I paid my monthly pet insurance premium for my dog's entire life and he never had an injury or illness, it would still be worth it for peace of mind. Unfortunately, we have encountered injuries, and peace of mind expanded into tangible benefits. Healthy Paws has been consistently responsive and helpful through our many claims. The process of submitting a claim for reimbursement is easy and the reimbursements have been prompt. Our dogs are part of our family and I knew if anything ever happened I would feel compelled to do whatever it takes to get them healthy. "Whatever it takes" with veterinary care is often costly and stressful. Being able to take the financial worry out of the equation so you can focus on caring for your pet is invaluable.
Insurer: Healthy Paws
By: Cara
Nationwide customer service is great.
I am very happy with Nationwide. Any questions I may have, they are always good at answering all my questions and very thorough with explaining it. Processing of claims are always in a excellent manner.
Insurer: Nationwide
By: Norma
Healthy Paws is Awesome
If I paid my monthly pet insurance premium for my dog's entire life and he never had an injury or illness, it would still be worth it for peace of mind. Unfortunately, we have encountered injuries, and peace of mind expanded into tangible benefits. Healthy Paws has been consistently responsive and helpful through our many claims. The process of submitting a claim for reimbursement is easy and the reimbursements have been prompt. Our dogs are part of our family and I knew if anything ever happened I would feel compelled to do whatever it takes to get them healthy. "Whatever it takes" with veterinary care is often costly and stressful. Being able to take the financial worry out of the equation so you can focus on caring for your pet is invaluable.
Insurer: Healthy Paws
By: Cara Becker
Nationwide Per Insurance is the best pet insurance!
I was a little put off at first because I had to file my claim myself instead of the vet filing for me, but this process is so easy and fast. I had trupanion for another animal so I can compare the two. Nationwide is by far the better. Once I have submitted a claim, they quickly make a determination and pay very quickly. When I have had questions they have answered them quickly and thoroughly. Trust Nationwide with your pets health. They are awesome!
Insurer: Nationwide
By: Nancy
Trupanion is a Godsend!
Trupanion agents held my hand through this trying time, both compassionate & knowledgeable. They called the Hospital for me when I was overwhelmed! A true Godsend!! Highly recommended.. My Own Dr. wants to sign up! I recommend your Pet insurance to everyone I see! Family, friends & strangers! Thank You Trupanion for being a truly wonderful insurance company!
Insurer: Trupanion
By: Maryann
So far, this is an outstanding company to deal with.
I could make this a long review detailing all the medical care needed and bills my 6.5 y/o sweet mixed terrier has accumulated but to keep it as short as possible: 1. It is extremely easy to submit a claim i.e. using the app, simply take a picture of the invoice and submit it-that’s it! 2. I have had them send messages requesting further information (maybe for the bill that was over 2,000.00 etc) and I asked them to contact the provider as I really didn’t have all the documentation that they needed. 3. I was frequently updated on the status of my claim and it has never taken long for the claim to be completed. Most importantly, from an emotional standpoint: If you have ever been faced with an emergency requiring an expensive diagnostic workup and hospitalization as well as ongoing astronomically expensive medical management for your pet—I’m sure many people have to make the heartbreaking decision for euthanasia as the medical bills are just overwhelming. I was faced with this, my dog had a bleeding ulcer and irritable bowel disease (I am told is similar to Crohn’s disease in humans). There was absolutely no way that I could have my best friend with his big brown eyes—euthanized. I actually wasn’t sure that Healthy Paws Insurance would cover everything or anything and I just had to put it out of my mind. I just kept telling the providers to do everything they could. I got calls from the University saying that they needed to do a certain procedure etc and that it would cost a certain amount and that I had to put half down. I think my first “half down” was about 2200.00 or more. Then there is the part where you make it through the testing, initial treatment and return home with a 24/7 regiment of frequent around the clock medications and tube feedings. That alone is exhausting but adding in all the other things one has to do in life—it feels unsustainable. The last thing a person needs is to deal with is insurance ie. requests to “provide documentation” to support the claim. I did receive a couple requests for more documentation but at my request—I think Healthy Paws did contact the medical provider (and in one case I had called medical records and ask them to send all information they could to the insurance company—I was told they had sent 83 pages of documentation for one short hospital stay) I was so tired I didn’t even read half the claim update information so I wasn’t sure Healthy Paws was paying for anything. When I finally did, I was very happy/relieved to see that they actually are an excellent company and reimburse according to your policy i.e. 80/20 or 90/10 etc. I can’t address or evaluate the other companies out there but you certainly will be in good hands with Healthy Paws. In this “day and age” the cost of veterinary care is unaffordable if you don’t have insurance. I highly recommend Healthy Paws for your choice of pet insurance as you never want to be faced with a decision in which you have to euthanize a pet because the medical care/treatment is unaffordable.
Insurer: Healthy Paws
By: Peggy
Fantastic Pet Insurance
I have loved cats since my father first brought 2 home when I was about 7. Over the years I have considered pet insurance on many occasions but due to poor reviews and financial constraints I had never followed through. Unfortunately, over the years I have had several rescues that have been seriously ill and as I considered it loyalty and love to take care of them to the fullest extend, I have struggled to make ends meet when a much loved cat needed expensive tests or surgery. When I adopted two kittens in 2019 I decided that this time I would take care of them by covering them with Pet Insurance. I did a lot of research and read a lot of reviews before Decided on Pet's Best Insurance. What a lifesaver it has been! Since retaining the insurance both of the cats covered have become ill. One needed lifesaving surgery and the other was diagnosed with a chronic respiratory illness. Pet's Best has covered everything the said they would cover at the amount contractually agreed upon. There has never been any issue with either of the cats claims. All I have to do is take a picture of the corresponding paid vet receipt and upload it, (or mail or fax). to the Pet's Best site. That's it. I can follow the progress on the claim and when it has been completed I get an email telling me the outcome and how that outcome was decided. Their customer service is most likely some of the best available. Curteous, emapthetic, and knowledgeable. I have never, ever written a review for anything or anybody but Pet's Best is truly awesome and I wanted them to know. With Sincere thanks for everything, Lori Davis
Insurer: Pets Best
By: Lori
very easy to submit a claim and fast, and efficient response
very easy to submit a claim and fast, and efficient response
Insurer: Nationwide
By: emily
Very helpful.
Extremely helpful and very useful.
Insurer: Nationwide
By: Steven
Claims made easy
Our Black Lab tore her CCL and needed surgery. Healthy Paws entire process from claim submission to reimbursement was quick and seamless, letting us focus on getting our family member healthy again and getting the right care, rather than worrying about the costs and how we could afford it all. We highly recommend them!
Insurer: Healthy Paws
By: Peter