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excellent payment and immediate handling
needed to continue originally perscribed medicine
Insurer: Trupanion
By: phyllis
excellent payment and immediate handling
needed to continue originally perscribed medicine
Insurer: Trupanion Canada
By: phyllis
Excellent company!!
Trupanion has always been so positive to deal with as a pet insurance company! I have submitted claims and they have always been dealt with in a fast and efficient manner. Trupanion never tries to get out of paying a claim either where it is due. this company is the best.
Insurer: Trupanion
By: Amanda
Excellent company!!
Trupanion has always been so positive to deal with as a pet insurance company! I have submitted claims and they have always been dealt with in a fast and efficient manner. Trupanion never tries to get out of paying a claim either where it is due. this company is the best.
Insurer: Trupanion Canada
By: Amanda
Excellent Customer Service
I am extremely happy that I have chosen Embrace for my dog's pet insurance. I have never worked with a company that is so accommodating. I've never have a problem with any of my claims. Whenever I call customer service, they are very thorough and willing to answer any questions I have. I recommend it to all my friends with dogs.
Insurer: Embrace
By: Alyssa
satisfied
The reimbursement of my cost is promptly done. Satisfaction guaranteed.
Insurer: Trupanion
By: Christina
satisfied
The reimbursement of my cost is promptly done. Satisfaction guaranteed.
Insurer: Trupanion Canada
By: Christina
Great Company
No-nonsense, fast processing, friendly insurance company. The cover exactly what they say they will. I am extremely pleased.
Insurer: Trupanion
By: Lisa
Great Company
No-nonsense, fast processing, friendly insurance company. The cover exactly what they say they will. I am extremely pleased.
Insurer: Trupanion Canada
By: Lisa
More negatives than positives
I am finding it harder to recommend Petsecure to my friends more than ever before. While I have had the positives, like dental injuries being covered and in a timely fashion, I feel that I have been plagued with red tape and have had to fight too much to make this policy worth it. This summer I purchased an adult dog who I believed was healthy. She was intact as she was selected for breeding purposes. She had been to a vet before I purchased her and all was fine. I brought her to my vet and signed up for the vetstart quick as it only has a 48 hour waiting period for illness or injury and I knew what plan I wanted. The vet that examined her that said said she had a false pregnancy and that her hocks hyperextended...fine, I understood that would be included,even though hocks hyperextending is a very common finding in dogs. A week later I had her hips and elbows xrayed for breeding clearances, only to find she had hip dysplasia. When talking to an insurance represenative this past fall I had mentioned that she had been spayed and they said they would review the exclusions as reproductive issues won't be a problem now that she had been spayed. I have since gotten a letter stating that her hips will not be included, even though it was discovered after her waiting period and she is not clinical. She was even taken to a board certified specialist who wasn't concerned about them at all as her muscling is good and she's not lame. I am very upset by this as I would have wait
Insurer: Petsecure
By: Jennifer