219,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Zero stars
If I could give zero stars, I would. I have had a policy with Embrace Pet insurance for more than two years, at a cost of $85.79, for a total of more than $2,000. They have turned down both of my invoices for reimbursement for timing reasons, which is absurd. They first requested documents which both I and my vet provided multiple times, dragging the process out for months. They decided that they no longer accept JPEGs or DropBox files somewhere during those weeks. DO NOT EVER USE EMBRACE, unless you want to be effed.
Insurer: Embrace
By: Rosina Pavia
Second claim with the same great service!
This is the second time I have had an emergency with a pet. The first was a hospitalization with a German Shepherd who had an unknown illness, and the second was a juvenile rattlesnake bite for a different German Shepherd. Both times, the confidence I had in the coverage of Pets Best insurance eased some of the stress of the emergency and allowed me to focus on our dog's care. Thankful for the quick processing of claims and the professionalism of the process.
Insurer: Pets Best
By: Mel C
A scam. They won’t be there when you need it
It s simply a scam. I been paying ASPCA many years for my doberman as a preventive measure for when my dog gets old and need veterinary care and what happened is that when she turned 11 the monthly payment was raised to 292.53 dollars and when she turned 12 years the monthly payment was raised to 469,86 dollars. I started years before for less than 80 dollars. I been forced to cancel the insurance before she passed away because the total amount covered was less than the cost of the year. If you are thinking to take the insurance for use it when you will need it most think it twice.
I wanted the same coverage for both of…
I wanted the same coverage for both of my kittens and that is not what happened. Waiting fir customer service help still.
Insurer: Nationwide
By: Mary Baldizzi
Great Pet Insurance
They company is very understanding when you need questions answered.
Insurer: Fetch
By: Cindy Manfre
Great agent interaction and knowledge…
Great agent interaction and knowledge about policy choice.
Insurer: Nationwide
By: DeAlan Ross
Great experience
Having Metlife insurance has been great. My dog Mo is very healthy, but things come up every now and then. It' very easy and seamless to send in a claim, call if I need more information, and reimbursements are quick. I feel Mo AND my finances are protected. Currently Mo is going through some tests to determine why he has inflammation in some organs. He is ok, acting like his normal self, but it's still scary. I called in to ask for clarification on some documents being requested and the customer service rep caught was so nice. After getting my name and why I was calling, she genuinely asked: "Ok, but first, how is Mo?". Not once in my entire life of calling in to insurance companies has someone asked me this. About me, my daughter, or Mo. Totally caught me off guard, I swear I teared up a little. That lady deserves 12/5 stars and a hug ⭐
Insurer: MetLife
By: KELLY WALSH
Embrace pet insurance has always worked…
Embrace pet insurance has always worked with me to ensure our dog is well taken care of and it’s very easy to submit claims through their website.
Insurer: Embrace
By: Dorina Rosario
Nice experience
The process is clear, easy, simple. The result was quick.
Insurer: MetLife
By: TINA