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never been denied on a claim
Embrace is a wonderful insurance company. Sadly I lost one dog to sudden illness which cost me around $6,000. That lead me to look into health insurance for my other dogs. A year later my pomeranian needed extensive testing for a coughing issue. Embrace covered ALL of her tests and sadly when she died a few months after. The claim was in the thousands each time. It was such a relief to be able to tell the vets to do anything they needed to. I knew I was covered and didn't have to worry about the cost. The claims are processed pretty quickly and the staff is very nice and responsive. I hope I don't have to use the insurance anytime soon again and have healthy dogs but at least I don't need to worry about the costs.
Insurer: Embrace
By: Marjon
excellent customer service
This is my first time getting pet insurance, even thou I have had 2 other dogs...My first experience with Embrace, was with Mike, who was just awesome, he explained everything to me and this took time. Here are the tips I found to be important to me: excellent, excellent customer service from the time that a rep anwers the phone until the call is complete. 2) i have the wellness plan,which many other pet insurances dont have. i love it. They have great reimbursement. Their coverage is better than whats out there for pet insurnce..Peace of Mind and pays claims quickly. Most,,most ..important to Me and my dog Minnie is that I chose the vet I want my dog to visit for all her care. there is no pet clinic etc. I didnt want that. I wanted the vet I had from the previous pets...and thats peace of mind and more important close to home...Pls think about this. Years ago pet insurance was not a option and animal lovers had to make a choice with insurance you dont, unless it very serious. I will continue to stay with Embrace!!!!!!!!!!!!
Insurer: Embrace
By: BERNICE
Great fast service
The claim was processed in 2 days and my check arrived on the 5th day after the claim was submitted.
Insurer: Trupanion
By: Igor
Great fast service
The claim was processed in 2 days and my check arrived on the 5th day after the claim was submitted.
Insurer: Trupanion Canada
By: Igor
Embrace is Excellent!
Embrace is Excellent! My dog had treatment for $494.80 due to illness and they issued a check for $372.93. No questions just a check. I highly recommend Embrace for pet insurance.
Insurer: Embrace
By: Judith
Excellent Pet Insurace Review
I am very pleased with Trupanion Pet Insurance. I must say that I am very impressed with how quickly and professionaly a claim is processed. The personal contact and updates are excellent. The representatives have been a pleasure to deal with!
Insurer: Trupanion
By: Pat
Excellent Pet Insurace Review
I am very pleased with Trupanion Pet Insurance. I must say that I am very impressed with how quickly and professionaly a claim is processed. The personal contact and updates are excellent. The representatives have been a pleasure to deal with!
Insurer: Trupanion Canada
By: Pat
Good communication about processing of claim
Took awhile for the paperwork to be sent in by the vete. but the claim was finally settled. Embrace did keep in contact about claims progress..
Insurer: Embrace
By: Chris
A great partner in keepoing Sammie healthy.
ASPCA has been easy and supportive in helping me to maintain my cat's health ... Thanks
Insurer: ASPCA
By: Carol
2nd Time's the Charm
Though I've had good coverage with another pet insurance company, at the urging of my vet, I recently switched to Pets Best. As fate would have it, my youngest, healthiest little girl was rushed to the emergency room on death's doorstep just 3 weeks later with a blood disorder and Endocarditis. Thanks to the excellent works of CSU Vet Hospital she pulled through. But because my claim was so close to the start date of the policy, Pets Best denied my initial claim. I pulled together the paperwork they requested, and explained to them that I've always carried insurance on my dogs in my appeal. It is with pleasure, and relief, that they realized I was submitting a legitimate claim and approved it right away. I give Pets Best an 8 for good online forms and phone reps, and paying on the claim. They lost a couple of points on the appeal hassle, but they made good and I appreciated the opportunity to explain my side of the issue. I hope to never have to put in a claim again, but I will be maintaining my Pets Best Insurance because it's a really good idea. And maybe if there is a next time, they'll get a full 10! ;-)
Insurer: Pets Best
By: Bianca