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excellent
this is an excellent insurance. I have had others(not so good) and Trupanion has been there for us and the costs associated with getting Toby the care he needs.
Insurer: Trupanion
By: Toby
Handled quickly
After the vet visit the vet sent in the claim form for us and we had a reply by email from Trupanion in 4-5 days. They let us know they were contacting the vet office for some extra information and 3-4 days later they emailed and said our claim was now being processed. 1-2 days later they emailed showing what was being paid back to us and we received the cheques in a few days. Biggest thing I liked about the whole situation was the professionalism that was showed during the entire communication process.
Insurer: Trupanion
By: James
Handled quickly
After the vet visit the vet sent in the claim form for us and we had a reply by email from Trupanion in 4-5 days. They let us know they were contacting the vet office for some extra information and 3-4 days later they emailed and said our claim was now being processed. 1-2 days later they emailed showing what was being paid back to us and we received the cheques in a few days. Biggest thing I liked about the whole situation was the professionalism that was showed during the entire communication process.
Insurer: Trupanion Canada
By: James
Surgical procedure
Excellent customer service. I have had two claims processed and no problems at all. Everything was taken care immediately from communicating they had received the claim thru completion. No hassles on my part at all.
Insurer: Trupanion
By: Becky
Surgical procedure
Excellent customer service. I have had two claims processed and no problems at all. Everything was taken care immediately from communicating they had received the claim thru completion. No hassles on my part at all.
Insurer: Trupanion Canada
By: Becky
Insurance Coverage
Excellent insurance. We adopted a dog with some bad habits. Insurance covered expensive medical costs. However, the premiums went up nearly 120percent.Ouch.
Insurer: Trupanion
By: richard
Insurance Coverage
Excellent insurance. We adopted a dog with some bad habits. Insurance covered expensive medical costs. However, the premiums went up nearly 120percent.Ouch.
Insurer: Trupanion Canada
By: richard
Sick dog
Our Tea cup Teddy bear Yorkie,"Teddi" was suffering from Menningittis. She was diagnosed on Jan 4/2011. Her prognosis was not good, she was hospitalized in critical condition for 10 days. Trupanion went above and beyond, there were no questions asked, we were paid promptly. I never needed to contact them, which was nice as it was a very stressful time.
Insurer: Trupanion
By: Christina
Sick dog
Our Tea cup Teddy bear Yorkie,"Teddi" was suffering from Menningittis. She was diagnosed on Jan 4/2011. Her prognosis was not good, she was hospitalized in critical condition for 10 days. Trupanion went above and beyond, there were no questions asked, we were paid promptly. I never needed to contact them, which was nice as it was a very stressful time.
Insurer: Trupanion Canada
By: Christina
wonderfully unusual insurance company
In modern times, we're so used to getting worked over by the system, particularly healthcare, so when I had a good experience with Healthy Paws, I was floored. They are kind, caring, and available on the phone without all the menus you typically have to go through with human insurance companies. I don't know why they seem to have so much integrity, and I can't imagine how they stay in business because they are so exceptional and fair. It was unusual to have an insurance company calling ME to make sure they had all my claims. And they reimbursed quickly without pulling any funny stuff. Wonderful company, and if I can't have decent health insurance for myself, then I'm glad my furry children can have the best.
Insurer: Healthy Paws
By: Shayna