154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,221 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,311 reviews
10,744 reviews
27,422 reviews
62,926 reviews
21,417 reviews
Category with most reviews
This chart shows the distribution of review categories.
fair
trupanion does exactly what it claims they will do. 90% of actual bills and 90% of medications.
Insurer: Trupanion
By: Amanda
fair
trupanion does exactly what it claims they will do. 90% of actual bills and 90% of medications.
Insurer: Trupanion Canada
By: Amanda
Excellent and expedius!
Very simple and fast claim management!
Insurer: Trupanion
By: Manuel
Excellent and expedius!
Very simple and fast claim management!
Insurer: Trupanion Canada
By: Manuel
Great, timely customer service
Embrace account representatives were very prompt in responding to questions I had regarding my claim. They walked me through my first submission, which was a combination wellness and "sick" visit. The response time of follow up emails was incredibly quick. Directions given and answers provided were very clear. I got an email saying they were sorry about the slow processing time of my refund, and the next day it was in my mailbox!If only the healthcare system for humans could be so efficient, we would all be in much better hands!
Insurer: Embrace
By: Robin
Claim Handling
All claims handled very quickly! Very happy I chose to insure with Trupanion!
Insurer: Trupanion
By: Cathy
Claim Handling
All claims handled very quickly! Very happy I chose to insure with Trupanion!
Insurer: Trupanion Canada
By: Cathy
Wonderful
The Wellness Plan just paid for my entire last visit to the vet.
Insurer: Embrace
By: Ellen
10/10 Exellent Service and Speedy Reimbursement
I chose Trupanion over several different providers for pet insurance due to several reasons. First being I got to choose the coverage I wanted for my pet. The policy has no cap on coverage limit and you can add coverage to the policy for different diseases that effect specific breeds i.e. hip displysia for large breed dogs. Me being the over analyser of everything I even made a spreadsheet comparing the different plans offered from other providers and all in all Trupanion came out ahead as being the most affordable choice for what I needed for my pet. We took our dog to the vet on Tuesday and biopsy done on Wednesay, filled out my portion of the claim form and gave it to the vets office to complete their portion on Friday. Got repsonses in my email stating that each claim was being processed that following Monday and by Friday got email approving the claims and how much reimbursement we will be receiving. Check arrived on Monday. It took Trupanion less than 10 days to process the claims and get our reimbursement in the mail. NOW THATS GREAT CUSTOMER SERVICE. We paid out $1700 in two days for our dog and was reimbursed almost $1100. I am so impressive with the customer service Trupanion provided I would recommend them to anyone and everyone that cares for their pets!
Insurer: Trupanion
By: Cindy
10/10 Exellent Service and Speedy Reimbursement
I chose Trupanion over several different providers for pet insurance due to several reasons. First being I got to choose the coverage I wanted for my pet. The policy has no cap on coverage limit and you can add coverage to the policy for different diseases that effect specific breeds i.e. hip displysia for large breed dogs. Me being the over analyser of everything I even made a spreadsheet comparing the different plans offered from other providers and all in all Trupanion came out ahead as being the most affordable choice for what I needed for my pet. We took our dog to the vet on Tuesday and biopsy done on Wednesay, filled out my portion of the claim form and gave it to the vets office to complete their portion on Friday. Got repsonses in my email stating that each claim was being processed that following Monday and by Friday got email approving the claims and how much reimbursement we will be receiving. Check arrived on Monday. It took Trupanion less than 10 days to process the claims and get our reimbursement in the mail. NOW THATS GREAT CUSTOMER SERVICE. We paid out $1700 in two days for our dog and was reimbursed almost $1100. I am so impressive with the customer service Trupanion provided I would recommend them to anyone and everyone that cares for their pets!
Insurer: Trupanion Canada
By: Cindy