208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Chad did a great job.
Chad did a great job the first time that I called him. He explained everything perfectly so much that I took down his information and I saved it and called him today to have my new policy put in place. I will also be calling him for my second policy with my other dog Great job Chad thank you again
Insurer: Nationwide
By: Lloyd
Nationwide, great company for pet insurance
My representative Michael was very professional, he explained the whole process to me. All my questions were answered. I'm already an existing customer with Nationwide, and I like the service I'm receiving.
Insurer: Nationwide
By: witold wawrzynczak
Definitely recommend
I have been with Healthy paws as an insurance provider for both my dogs for over 5 years now. They have addressed every claim, processed every document in time and have reached out to check in whenever things out of the ordinary have happened. I appreciate that beyond the online forms and paperwork there are people who care and recognize you as a human trying to do the best for your fur babies!
My claim was processed in a timely…
My claim was processed in a timely manner without having to jump through hoops or provide additional info
Insurer: Fetch
By: Teryn
They're always on point
They're always on point. I was please to learn about their offerings, so I switched pet insurance to Embrace about 2 years ago. We haven't been dissapoointed. They offer good coverage, and are prompt processing claims.
Insurer: Embrace
By: Jose Quijada
Kindness
Kindness, patience, and staff clarifying things for me. I was thrown for a loop when Nationwide decided not to renew my car's policy. Plus you got great recommendations for friends of mine.
Insurer: Pumpkin
By: S Krisko
Horrible company
I was transferred from 24 pet to Heartville they wanted to charge me$107. For an accident & illness policy. I was only paying $77. At 24pet for the same policy. I canceled my policy with both companies on January 3rd 2025. I even received a cancellation email from Heartville stating that they canceled my policy. On March 15,2025 they charged my bank account/ card for $107. For a policy that was cancelled several months ago. Even 24 pet confirmed that I had done this. With Hartville. Now they are telling me that they have no control over their refund process and wait 7 business days 3/25/25 is 7 business days & they still can’t tell me what is going on with my refund. IF my refund doesn’t show up 3/25/25 then they will SEE IF they can manually refund me but they are not positive. I have been with spot pet since January 3 2025 & I pay $77. For accident, illness & wellness policy. I would not recommend Hartville for your pet they over charge. They have no care that they are affecting people and their personal banking/cards causing other problems for those people. After the fact of being canceled several months prior. Even my personal family member who works in the insurance industry is completely surprised with Hartville behavior. I have also called 24 pet to inform them of how the situation of being transferred to Hartville is affecting people & suggested that they find a different provider to transfer any remaining costumers over to.
Insurer: Hartville
By: Jessie
Great pet insurance!
Spot insurance has been great. They have been easy to work with, transparent, and not stingy when it comes to coverage and reimbursement. Their process to submit claims and estimates is easy and their customer service is friendly and competent. Claims take about 5 days to process in our experience but we have been happy with our experience overall.
Insurer: Spot
By: Christie Juarez
I enjoy having pet insurance with…
I enjoy having pet insurance with Fetch. The process is very easy and the payment is on time.
Insurer: Fetch
By: Domonique