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Very happy with Pets Best
Covering our three cats is not cheap, especially our 15-year-old. But we are very happy with Pets Best and feel that we are getting our money's worth. The claims are processed so quickly that it boggles the mind! I sent in claims for two of our cats. One was processed by the next day, and for the other, Pets Best had to contact my vet for more information. Even with that, those claims were processed within a few days. I am happy with the coverage and with the fairness of Pets Best in considering our claims.
Insurer: Pets Best
By: Rena
Excellent service
While the insurance is fairly expensive, I have been very pleased with their customer service and prompt handling of claims. The phone support is great and the reimbursement was made within 24 hours of the claim being received by Trupanion.
Insurer: Trupanion
By: Roberta
Excellent service
While the insurance is fairly expensive, I have been very pleased with their customer service and prompt handling of claims. The phone support is great and the reimbursement was made within 24 hours of the claim being received by Trupanion.
Insurer: Trupanion Canada
By: Roberta
TPLO
Very quick response and reimbursement. Great customer service, very happy with the whole process. Very easy.
Insurer: Trupanion
By: I.
TPLO
Very quick response and reimbursement. Great customer service, very happy with the whole process. Very easy.
Insurer: Trupanion Canada
By: I.
Great Coverage!
I had adopted a dog and signed up for the one month free trial with Trupanion. My dog got into something toxic and we had to rush him to the vet. Trupanion paid the claim, minus the deductable and office visit the next day! I had a rep call and follow up with my dog, explained coverage and I continued the policy for both of my dogs. Best money ever spent as far as pet insurance. This is a great company.
Insurer: Trupanion
By: Regina
Great Coverage!
I had adopted a dog and signed up for the one month free trial with Trupanion. My dog got into something toxic and we had to rush him to the vet. Trupanion paid the claim, minus the deductable and office visit the next day! I had a rep call and follow up with my dog, explained coverage and I continued the policy for both of my dogs. Best money ever spent as far as pet insurance. This is a great company.
Insurer: Trupanion Canada
By: Regina
Dogs with Ringworm
I have 3 dogs, all of them contracted Ringworm. It is very expensive to treat and very time consuming. TruPanion covered a large portion of the expense. The dogs are healthy again and I am glad I signed up for the insurance after seeing it advertised at our Vets office.
Insurer: Trupanion
By: Roberta
Dogs with Ringworm
I have 3 dogs, all of them contracted Ringworm. It is very expensive to treat and very time consuming. TruPanion covered a large portion of the expense. The dogs are healthy again and I am glad I signed up for the insurance after seeing it advertised at our Vets office.
Insurer: Trupanion Canada
By: Roberta
Amazing!
We insured our French Bulldog immediately after we got him as puppy after hearing horror stories from friends and co-workers about their pet's injuries and illnesses. I knew I had to make sure that I would not have to make a decision about my dog based on finances. Starting in September 2013 our Frenchie started showing signs of pain after jumping down from our bed in the middle of the night. We thought it was an injury and got him to the vet the following morning. Then about a month and a half later after we thought we were out of the woods, our dog went from a "drunk" walk to losing use of his hind legs within about an hour. We rushed him to the vet and they examined him and determined that he was showing signs of neurological injury. The next morning we took him to the pet hospital we were referred to in order to have imaging and surgery performed. When I called Healthy Paws to talk about paying the bill (somewhere around $4,000) they said that they could arrange for a direct payment to the pet hospital. The pet hospital didn't understand and didn't try to make it happen so we just paid for it and submitted the claim as usual. Luckily we had a credit card we could use until we got reimbursed. Shae at Healthy Paws called me to check on our dog and to ask if there was anything she could do for us. Of course I cried because she was so kind and I was undergoing one of the worst nightmares of my life. Knowing that we had paid the bill at the pet hospital she explain
Insurer: Healthy Paws
By: J.