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Much simpler than I thought! Great surprise!
Getting set up with Embrace was much easier than I was expecting. Embrace worked with my Vet to get all of my dog's information so I didn't have to be the middle man. They also keep me informed whenever they receive one of my claims and the details of the claim - what's covered and why certain things aren't covered. This was a lot simpler than I was expecting and I'm very pleased!
Insurer: Embrace
By: Rachel
Best decision I've made regarding my pets!
Best health insurance choice for your pets!!! Okay, let me start off by saying that I have been a pet owner since I could remember. Currently, I have 2 golden retrievers and 1 Brittany spaniel. For years, I had them all enrolled in VPI, and after many disappointing experiences with them, I decided to make a change. After careful research, I opted to enroll my boys with Healthy Paws. BEST and SMARTEST decision I've made! The premiums are more than reasonable and the claim process is hassle free. Once you submit a claim, you will get your reimbursement within 3-5 days. Not only are they prompt with the claim processing, but their customer service is keen! They really do care about the welfare of your pet and you as an owner! They'll do follow up emails just to check on your pet's recovery and to check on you as a concerned pet parent. I am extremely happy with their service and will continue with them from now on. Thanks again!!!
Insurer: Healthy Paws
By: Mercedes
Happy with the experience.
Glad we have insurance. Our original reason for getting it was because of a high energy puppy - we feared the dreaded torn ACL or some other expensive injury. It turned out he had ongoing stomach and GI issues and we struggled for over a year to find the cause. That, plus a strange allergic reaction caused our vet bills to soar this year. Once submitted, they were reviewed quickly and Embrace contacted the vet to get additional information so we didn't have to do anything. Checks were sent promptly upon completion of the claim. The claims staff was friendly and easy to work with - great customer service.
Insurer: Embrace
By: Cathy
concern about Best Pets Insurance
I was always happy with Best Pets Insurance company. They are quick in sending reimbursement, they are excellent in communicating back regarding any issues, problems. They are knowledgable about issues and very efficient with benefit information provided to the customers.however, I do have a big concern: After being insured with them for 9 years, all of a sudden my insurance rate DOUBLED from what I used to pay. My dog got a diabetis and needs insulin. I would love her to be healthy, but she is getting old (what can I do???). I was anticipated that my insurance company will back me up for all the years I paid money to them. Oh, well.... I got a letter from Best Pets Company stating that effective next month my rate is double. When I called the company to clarify this letter, I was told: "your dog is very costly to us, therefore, your insurance is doubled. Not only it was doubled, I was told that I can't make any changes to my insurance policy either. It either what i have now - or nothing at all. This is very very upsetting to me, as I thought, that my insurance company is not going to stand behind me and when my dog conditions are detoriated I feel that there is no understanding and support from this company
Insurer: Pets Best
By: anna
Solid pet insurance from a solid company.
My ten year old poodle got into some kind of accident and fractured his neck. The vet bills were over $5K - a pretty massive hit for us, although it was totally worth it and thankfully he is recovering. My policy pays up to a certain point and it is my fall-back for catastrophes such as this, to defray some of the costs involved. This truly alleviates some of the financial pain, but the fast service and consistent, ongoing communication kept me in the loop every step of the way. I'm so pleased with this company that, even though we are prohibited to have referral programs in NJ, I recommend it to everyone I know because it is truly the best pet insurance (I've had a few companies already). I'm so pleased and relieved, a completely satisfied customer between the policy and the customer service. Thank you so much for a job very well done.
Insurer: Pets Best
By: Jacqueline
Trupanion Review
I purchased Trupanion Pet Insurance when Cody was 3 months old, of course never wanting to have to use it.Recently, Cody was tested for Cushings. Luckily, he is ok but follow-up tests continue. With Trupanion, I paid a one time deductible for this issue and all related tests/procedures are covered. I would highly recommend Trupanion for pet insurance
Insurer: Trupanion
By: Helen
Trupanion Review
I purchased Trupanion Pet Insurance when Cody was 3 months old, of course never wanting to have to use it.Recently, Cody was tested for Cushings. Luckily, he is ok but follow-up tests continue. With Trupanion, I paid a one time deductible for this issue and all related tests/procedures are covered. I would highly recommend Trupanion for pet insurance
Insurer: Trupanion Canada
By: Helen
Incredibly fast claims processing
My 1 year old pup was in need of special diagnostic testing which required surgery. The claim was process quickly and a check arrived in just a few days.
Insurer: Healthy Paws
By: Baron
Trupanion review
Been a pretty decent experience so far.. Harder to start as what was being said to me, was not being "written" down in my policy file - seems to have changed now and it's a lot better
Insurer: Trupanion
By: Maggie
Trupanion review
Been a pretty decent experience so far.. Harder to start as what was being said to me, was not being "written" down in my policy file - seems to have changed now and it's a lot better
Insurer: Trupanion Canada
By: Maggie