207,763+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,763 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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good insurance
Ive been very pleased with the claims I have sent to the insurance for Karlie. They have really helped me afford her upkeep on her health and dental care.
Healthy Paws excellent service
Healthy Paws makes filing claims easy and reimbursement is issued very quickly. Their app also allows you to see what the status of your claim is, and the explanation of benefits on your claim. The customer service is quick to respond to emails and you can speak to a real person on the phone! I am very happy with the service we have received for 10 1/2 years. And we have filed A LOT of claims!
Insurer: Healthy Paws
By: Sydney
I’ve been very happy with Spot
I’ve been very happy with Spot. The whole process is very easy and fast.
Insurer: Spot
By: Kelly M
Fast Claim Processing
It was easy to submit the required documents to support my claim request on the website. My claim was processed in a shorter time frame than estimated. I received payment direct deposited to my bank account in 1 business day. It was a fast claim experience.
Insurer: Fetch
By: Joe C
Super fast processing of claims.
Super fast processing of claims.
Insurer: Spot
By: Robin Davin
Buddy's insurance thru Nationwide
Easy application process. Good coverage. VERY reasonable rates.
Insurer: Nationwide
By: Patrick Harford
Cat/Dog Claims
Usually, the claims process goes smoothly and payment is applied to deductible or into my bank account.
Using the app to turn in receipts was…
Using the app to turn in receipts was so simple. The quick turnaround with payment was amazing as well. Great job FETCH!
Insurer: Fetch
By: Pamela
Put Your Money in a Savings Account Instead
I have had my dog insured through Pets Best for approximately 7 years. In the first few years my claims were reviewed promptly and reimbursed partially. While I wasn’t thrilled with only partial reimbursement, it made sense with deductibles and let’s be honest, our dogs run into problems on their own timelines that never match our convenient ones. Now that I have a senior dog, my claims have taken almost two months to be reviewed and subsequently denied. Pets Best has had to “request medical records” from my vets office and stated they were never sent. Asked me to inquire, which I did just for Pets Best to say they never received them. This led to my claims being denied. My senior dog cracked a tooth on a bone (this is what the vet told me) which led to a tooth infection. I treated the infection first, then took her to a different vet (this office didn’t do extractions) to have it looked at. This vet said it had to go, or risk another infection. I asked that they clean her teeth while they had her under for the extraction. I had been doing non anesthetic cleanings because I didn’t want my senior dog put under. I submit my claim and almost two months later have my first expensive claim completely denied stating that it was periodontal disease which is not covered because I did not have her teeth cleaned under anesthesia in the last 13 months. If they would have attempted to contact me or my vet at any point during this review, it could’ve easily been explained. This company is looking for a reason to deny your claims. To add insult to injury, immediately after denying my claim, I got a letter stating they are increasing my monthly premium to $200 due to my pets age and just general use of modern medicine to treat dogs being on the rise. Don’t give this company free money. Put it in a savings account. I was told I could dispute the claim denial. I’m SURE I will be able to have an unbiased review of that claim after my policy cancellation….hah.