223,914+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 223,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

223,914 total


Most selected providers in "June, 2026"

This chart shows the distribution of the most selected pet insurance providers in June, 2026.

Providers with highest rating

Embrace

19,970 reviews

4.9
Healthy Paws

11,365 reviews

4.9
Fetch

5,900 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,326 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified July 14, 2026

They are very kind and courteous

They are very kind and courteous. Claims are easy to submit and are processed extremely quickly.

Insurer: MetLife

By: Annette Glory’s owner

Verified July 14, 2026

Healthy Paws Recommendation

Healthy Paws has been great throughout our cat's recent emergency situation and surgery. They process claims same day and the reimbursement is direct deposited in my account within 48 hours. The policy is clear and lacks ambiguity so we always know what we will get. Their site is very easy to use and they are extremely responsive.

Insurer: Healthy Paws

By: Abigail Goldstein

July 14, 2026

They will find a way not to pay

I took out a policy with Trupanion for my new puppy, Kimi, from the day I brought him home on 21 June 2026, believing I was protecting him from unexpected veterinary expenses. My very first claim for an ear infection was denied as a "pre-existing condition." Their reasoning was that the vet notes recorded Kimi had been scratching his ears for approximately two weeks before the appointment, and they used that estimate to conclude the condition existed before my policy started. This was despite me only taking ownership of Kimi on 21 June. As a new pet owner, this experience has completely undermined my confidence in pet insurance. You pay premiums expecting support when your pet needs care, only to find that common puppy issues can be excluded based on retrospective assumptions rather than clear evidence. The appeals process made no difference. After a "thorough reassessment," the original decision was simply upheld with the same explanation. My experience has left me questioning the value of paying for insurance if the first genuine claim is declined on such technical grounds. I would strongly encourage anyone considering Trupanion to read the policy wording very carefully, particularly the definition of "pre-existing conditions," and compare it with other providers before making a decision. Unfortunately, my first experience with Trupanion has been extremely disappointing. ***Reference to your message/response below.*** This is very much a message for the general public to read on how great your customer care is supposed to be, where in reality the email I received was “sorry to see you go”.

Insurer: Trupanion

By: John c

Verified July 14, 2026

Quick reliable service

Quick reliable service

Insurer: Trupanion

By: Lisa Schanker

Verified July 14, 2026

Communication and prompt service

Communication and prompt service

Insurer: Fetch

By: Stephane

Verified July 14, 2026

Cancelling service is difficult

Cancelling service is difficult. I am unable to do it through the app and writing it in email was insufficient.

Insurer: ASPCA

By: Snyder

July 14, 2026

Quick and easy

Quick and easy

Insurer: MetLife

By: PAULA FORD

Verified July 14, 2026

Jeremy was super helpful

Jeremy was super helpful when I called to add a pet to my policy. He answered all my questions and also helped me out with another pet's policy.

Insurer: Nationwide

By: Melissa Wilson

Verified July 14, 2026

Prompt efficient service

Prompt efficient service

Insurer: Fetch

By: Janie Russell

July 14, 2026

Unbelieveable

If your pet has ever went to the vet prior to the policy, prepare for EVERYTHING in the future to be marked pre-existing. My cat had prior normal imaging and they still say it’s pre-existing. They’re ridiculous.

Insurer: Pets Best

By: Stefani

Useful

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