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Excellent pet insurance
I love that I get to choose what I want my monthly payment to be and my deductible and my max per year. Spot has always paid for my pups medical bills and it has been a lifesaver.
Insurer: Spot
By: Jennifer
Talking to the person
Talking to the person I talked to when I bought the plan.
Insurer: Prudent Pet
By: Russell Richman
Enhance bait and switch tactics are bad business
Prior to taking out a 70% coverage policy on my dog a spoke to customer service to ask if my Labrador would be covered for a chipped molar. I was told that dental care is covered . I also inquired about annual booster vaccination coverage and told yes it’s covered. I started the plan in October 2025. In a follow up vet visit I scheduled a tooth extraction for 6 weeks later. I submitted the claim through the app and was told it would take about 30 days to process the claim . I now find out that even though I made embrace aware of this chipped tooth;they now say since it was a pre-condition it’s not covered. Just the exact opposite of what I was told to induce me into providing my credit card for the monthly payments . Now 4 months into the plan I find it’s not covered .
Insurer: Embrace
By: Phil Traficanti
This pet insurance has saved me money
This pet insurance has saved me money? And has been worth it! Also has given me peace of mind. Insurance claim are really easy to upload. Wish they had an app. Just like any insurance do your research. And beware insurance does go up. I am disappointed that my insurance will be going up by $$$20$$ per month. It may not seem a lot but I have other pets and this does add up to my monthly/ yearly expenses. So do look at other insurance they may have a cheaper rate each year.
Insurer: Pumpkin
By: Maysie Alvarez
It was straightforward and easy to…
It was straightforward and easy to upload my claim. the claim was processed quickly
Insurer: MetLife
By: Doug Fields
Would Not Recommend
I did not have a great experience with Pets Best. Trying to reach them by phone was awful. Every time I contacted them, I was placed on hold for at least 15 minutes before reaching a representative. It also took over a month to receive payment on my claim. Transferring ownership of the policy to my son was another unnecessary hassle, despite being told it would be an easy process. This insurance was supposed to provide peace of mind, but instead it caused nothing but frustration. I would not recommend them. I switched to another company, and they paid my claim within three days.
Insurer: Pets Best
By: M & M
Site is easy to use to submit a claim
Site is easy to use to submit a claim. Claims are also processed quickly and received in a timely manner manner
Insurer: MetLife
By: Haley
Melody was very helpful & and a…
Melody was very helpful & and a wonderful personality!!!
Insurer: Nationwide
By: Sabrina
Very easy to submit claim and quick…
Very easy to submit claim and quick reimbursement.
Insurer: Healthy Paws
By: robin
Healthy paws cares!!
We've been loyal and happy customers of healthy paws insurance for the past 10 years. They have never let us down so far! We've had emergencies, & we've had surgeries and they have paid every single time.
Insurer: Healthy Paws
By: Natalie Hogeboom