Slow to pay out claim
I’ve been with Pets Plus Us since getting my
Puppy. I have made very few claims in the past 12 years.They’re slow to reimburse. My vet
doesn’t have their claim forms, hence I have to
take the form home & apply for my reimbursement. They are always asking for more details from the vet, which is a delay tactic. Holding my payment longer than necessary.
I would not recommend this Company.
- INSURER:
Pets Plus Us
- POSTED: 05/03/2023
- BY: Roz
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: Over 11 years
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Easy process customer care is always helpful.
Easy process, customer care is always helpful.
- INSURER:
Trupanion
- POSTED: 05/03/2023
- BY: Chris
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Always there when you need them
Compassionate, and always pays
- INSURER:
Trupanion Canada
- POSTED: 05/03/2023
- BY: Amanda
- BREED:
- AGE OF PET: 0 - 3
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the trupanion deductible is per incident -- vs an annual deductible.
the trupanion deductible is per incident -- vs an annual deductible. that, plus the much higher cost, caused me to look at other pet insurance carriers.
- INSURER:
Trupanion
- POSTED: 05/03/2023
- BY: Diane
- BREED: Jack Russell Terrier
- AGE OF PET: 0 - 3
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Outstanding insurance!
Trupanion always pays claims fairly and quickly. Their coverage is outstanding, and I recommend them to all of my doggie clients at my daycare business. They are a top notch company. Thank you Trupanion.
- INSURER:
Trupanion
- POSTED: 05/03/2023
- BY: Carol
- BREED:
- AGE OF PET: 0 - 3
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Amazing Coverage!
Trupanion has been excellent from day one!
- INSURER:
Trupanion
- POSTED: 05/03/2023
- BY: Amanda
- BREED: English Bulldog
- AGE OF PET: 0 - 3
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Very well organized and easy to understand.
Very well organized and easy to understand.
- INSURER:
Trupanion Canada
- POSTED: 05/03/2023
- BY: Jean
- BREED: Shetland Sheepdog
- AGE OF PET: 0 - 3
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