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Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I would like to be able to talk to…
I would like to be able to talk to someone, just online and waiting for an email to tell me if I get coverage just feels like not much care
Insurer: Nationwide
By: customer
Thank GOD for Pets Best Insurance!!
My dog unfortunately got very very sick unexpectedly. We had no idea what happened, but we needed to act fast. He needed a week in the hospital on IV fluids, tons of medications, sonograms, blood work, ultrasounds. It was $4,000!!!! Being a single parent, this left me in a VERY bad situation as I had to use most of my rent, car payment, and car insurance money to pay this! I submitted the claims ASAP. Pets Best was amazing! They were so quick to approve and explain each claim, and 80% of my money was refunded in about 2 weeks!!!!! I was able to be on time with all my payments I had borrowed from, and gave my dog the treatment he needed to make a complete recovery! If it wasn't for Pets Best, I honestly don't know what would have happened - I couldn't have done this! THANK YOU!!!
Stephanie T
Stephanie T. Has been exceptionally patient with me.
Insurer: Prudent Pet
By: WANDA BUCK
We have been clients of Embrace for…
We have been clients of Embrace for several years and for several pets. I have never had a problem with filing claims since I can do it directly. Kuddos to the EMBRACE team!
Insurer: Embrace
By: Carla Landy
I agree that prices have gone up…
I agree that prices have gone up compared to other insurance providers, but honestly, I'm happy because this insurance has always paid me promptly whenever I submit an invoice. I don’t use it often, but when I do, it gives me peace of mind.
Insurer: Embrace
By: Mileidys Valle
Embrace was there when I needed them!
This was my first dog with pet insurance. I spent a lot of time studying my options. I'd had it for four years before I needed it, and then within one week, my dog became ill, requiring surgery, with an estimate over 10K. Without Embrace covering most of it, I wouldn't have been able to go forward with saving my dog's life. Claims were easy. Directions were easy. You may think you don't need it, but when you do, you do!!! So thankful I have this.
Insurer: Embrace
By: Charlene Logan
Easy and prompt
They reimburse us promptly and take a lot of the stress out of the visit to the vet. Its nice to make decisions based on what's best for the cat and not finances.
Quick
Quick, professional help. Bonnie even asked how my pet was doing today.
Insurer: Fetch
By: Margaret Kelleher