216,195+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

216,195 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

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Pets Best

8,917 reviews

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Category with most reviews

This chart shows the distribution of review categories.

Verified June 24, 2025

Claims are handled quickly and fairly

Claims are handled quickly and fairly. I wish I had gotten a higher level of coverage because my dog has a few health issues.

Insurer: MetLife

By: Rhonda

June 24, 2025

Easy to submit a claim.

Easy to submit a claim.

Insurer: Embrace

By: Patti Butler

June 24, 2025

When we needed it most!

When our beloved cat Dexter very suddenly started to have trouble breathing, we wrapped him up and flew to the emergency Vet. Within an hour, Dexter had died. We were devastated and numb. When I contacted Pet’s Best they helped me through all the details, and then took it from there. When we really needed them, they came through!!!

Insurer: Pets Best

By: customer

Verified June 24, 2025

Great response!

I have never use my insurance but for the first time I did, and they were very helpful and responded quickly no questions asked, I’m so happy to have this insurance for my Toby baby❤️

Insurer: Spot

By: Nomesscara Nomesscara

June 24, 2025

It is going on my 2nd month and they…

It is going on my 2nd month and they say they reimbursed me but didn't. They also are taking alot longer on older claims than new ones that they aren't even reimbursing when they say they did. I don't understand when they have all the appropriate paper work. I think they want you to make more premium payments before they actually pay you. Just my thought lol. Not facts. They need to speed up the process because that is very inconvenient. If I would have known I would not have signed up. Im going to give a little longer though and see

Insurer: Pets Best

By: Michelle Johnson

Verified June 24, 2025

They answer the phone quickly and give…

They answer the phone quickly and give me the info I need.

Insurer: MetLife

By: Customer

Verified June 24, 2025

Great website easy to submit claims

Great website easy to submit claims

Insurer: MetLife

By: Susan Roberts

Verified June 24, 2025

So far my experience has been good

So far my experience has been good. For the most part they review and process your claim within the time they say they will. I haven't had any major issues with them.

Insurer: MetLife

By: Annmarie Robert

Verified June 24, 2025

MetLife Pet Insurance has met all of my pet's needs in terms of coverage.

MetLife Pet Insurance has met all of our needs in regard to reimbursement of out-of-pocket expenses for our pet. When I've had to call them to make inquiries, their staff has always conducted themselves in a friendly, professional manner and they have always resolved any concerns that I have. I am extremely pleased with their pet coverage.

Insurer: MetLife

By: Sandra Hartford

Verified June 24, 2025

Pet Insurance

MetLife Pet Insurance is wonderful and the App is very easy to use.

Insurer: MetLife

By: MARY WASSON-TRIPLETT

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