207,035+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Every claim I have written has been…
Every claim I have written has been denied. They have asked for medial records for minimum of 1 year and my dog isn't one year old. I have also submitted other claims and they were denied as pre-existing conditions. Upon supplying additional information the claims were still denied. DO NOT GO HERE you will write a check for insurance only for all claims to be denied.
Insurer: Spot
By: Nate
Great experience!
The claim process was so easy and I could check on the status of my claim through the entire process. I believe from start to finish it took 10 days to get notice of my reimbursement. Dealing with medical situations for our babies is so stressful that you need an insurance which is easy and doesn’t add to your pain. Pets Best is the one!
I found the process easy and helpful
I found the process easy and helpful. It was a very stressful time and Embrace made it easier. I will stay with them.
Insurer: Embrace
By: Kelli Burkhart
Absolute necessity!
I got Pets Best insurance on my giant labradoodle when he was young. I never had a claim until this year - and I am SO thankful for the coverage and the easy claims process. Knowing that my dog would get the best care money could buy because of that insurance was just what I needed. Pet insurance is a necessity! You hope you never need it - but when you do - it's there for you. I would recommend Pets Best!
Insurer: Pets Best
By: Theresa Voshel
All service received from your company…refund
All service received from your company was excellent
Insurer: Embrace
By: A.D. Nichol
Price gauging
Increased my rate by 63% in one year. They said it was due to the age of my dog. My dog just turned 7 years old, I’ve had embrace the whole time. I’ve used maybe $200 in claims in 7 years. Absolutely insane. After 20 years of using them I will be switching companies.
Insurer: Embrace
By: Ryan Harvey
Pets Best always reimburses for claims…
Pets Best always reimburses for claims very quickly. I appreciate how easy it is to submit claims as well.
Insurer: Pets Best
By: Linda Coon
Pet Parents Beware
On Dec. 20, 2024, I took my cat to the Southwest Veterinary Hospital. When I was standing at the front desk doing intake, the staff demanded $3,200. without even examining my cat. I paid them $1,000. and let them know I would have to check my credit card balance and my bank account to decide where to pull the remaining funds from. However, the front desk staff continued to badger me for the remaining balance. As it turns out my cat was badly constipated. I was told he would have to stay overnight and I went home. I was woken up at 6:00am by a call from the vet. She started harassing me for the remaining money even though my cat was not ready to be discharged. Therefore, I drove to the hospital and paid the remaining $2,200. While there, I let the vet know that I was offended by the rude and disrespectful way I had been treated. My cat was still not ready to be discharged, so I went back home. The clinic manager phoned me at home to start a confrontation with me because I had told the vet I was offended. She was trying to intimidate me on the phone by raising her voice and over talking when ever I tried to get a word in. Because I stood up to her, she informed me in an angry voice that my cat was ready to go home. When I got to the hospital, I was denied a consultation with the vet regarding my cat’s aftercare, and I was denied the hydracare I was told they would give me to try giving kitty at home. Because the clinic appeared unorganized and unprofessional, I called my vet as soon as I got home to get my cat in to be examined. Upon examination by my own vet, it was determined that my cat was no better off than before he went to Southwest Vet Hospital. They told me he was fine but they had lied to me about his condition. My own vet had to start treatment all over again and used treatment methods that Southwest Vet Hospital didn’t even bother using. Southwest Vet Hospital does not care about pets and does not make their care a priority, they are only concerned with making money and gouging people. I got scammed and therefore, I have filed a complaint with the Better Business Bureau and the College of Veterinarians. If anyone else has been treated like this and scammed, had their pet not properly treated, or not treated at all, I encourage filing a complaint with the Better Business Bureau and the College of Veterinarians. I would never recommend anyone go to the Southwest Vet Clinic.
Insurer: OVMA
By: Janice
First Time with Pet Insurance
This is my first time to buy pet insurance and I, thus far, love Spot Pet Insurance. The coverage that is available has been quite worth in investment and the turn around time for reimbursement is quick.
Insurer: Spot
By: Kevin Verrette
Quick and easy claim process!
Quick and easy claim process!
Insurer: Fetch
By: Janice