154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,145 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,308 reviews

4.9
Healthy Paws

10,743 reviews

4.9
Fetch

27,420 reviews

4.9
Trupanion

62,925 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 31, 2025

Awful

Awful! I have been paying on this insurance for 7 years and they wanted me to pay the deductible for vet visit just under $500 cost. Just ridiculous! Better off starting a saving fund for your pet’s vet visit then paying into pet insurance! Total scam! Total joke!

Insurer: Healthy Paws

By: Kim Anderson

Verified January 31, 2025

Insurance for new pet

Rebecca was really helpful and patient showing me how to get insurance for my new cat. She was really nice and I was able to get everything sorted out.

Insurer: Prudent Pet

By: Sabrina Orozco

January 31, 2025

I am extremely disappointed in Fetch…

I am extremely disappointed in Fetch Pet Insurance. One of the main reasons I chose Fetch was its coverage for integrative treatments like acupuncture and physical therapy. However, when I finally needed to use that coverage, they found a loophole to deny my claim. My veterinary specialist referred my dog to the most highly recommended licensed canine physical therapist in Utah. Despite physical therapists not needing to be veterinarians in Utah, Fetch refused coverage simply because he isn’t a DVM. This is incredibly frustrating, especially considering I’ve paid tens of thousands of dollars in premiums over the years for my senior dogs and have rarely received reimbursements. I will be canceling my policy before the next renewal and will never use or recommend Fetch again. As someone deeply connected in the animal industry, I will make sure others are aware of this disappointing experience. If you’re considering Fetch, be warned—they may not stand by their advertised coverage when you need it most.

Insurer: Fetch

By: Tracy Lund

Verified January 31, 2025

Great experience so far

Great experience so far

Insurer: Spot

By: Darya Babina

Verified January 30, 2025

Great Customer Service

Spot is so on point. As soon as the claim has been submitted, resolution is provided within 2 to 3 days and sometimes less. In these days of rising health costs for us and even our pets it is really unmanageable without companies such as Spot providing great customer service and timely claims resolution. Thank you Spot

Insurer: Spot

By: Dewey Faniel

Verified January 30, 2025

The overall process was quick and…

The overall process was quick and efficient.

Insurer: Fetch

By: Proud Dog Mom

January 30, 2025

Look elsewhere, 3 years a client and leaving.

I have used them since the arrival of my puppy and have kept them for 3 years. The first 2 years, they were great. He has issues with bloody diarrhea and vomiting and they covered about 50% which was about $2.5G (I had the most expensive coverage). This last year, they have not reimbursed me for much. When I appealed, they stated that because my dog had an ear infection - all my claims are related to this pre-existing condition. The same condition he had the prior 2 years when they covered a good portion of his vet bills. I knew something was up when they periodically kept requesting his complete medical history even though he was their client since day one and they have copies of all appointment notes. Save the $100/month cost and find another insurer

Insurer: Pets Best

By: Hawaii_Jack

January 30, 2025

Just signed up with Embrace and so far…

Just signed up with Embrace and so far the service is FANTASTIC, easy to setup my pet profile and easy to use the service. Very happy NEW CUSTOMER!

Insurer: Embrace

By: Sam Sommer

Verified January 30, 2025

I submit my claim for my sick dog

I submit my claim for my sick dog, they responded immediately to let me know that my claim was processed, they authorized my claims and send me the money in a very short time. I highly recommend the insurance company

Insurer: Spot

By: Angelica Cendejas

January 30, 2025

Alicia was very Good

Alicia was very Good. Very knowledgeable with a caring attitude. She was Fantastic

Insurer: Fetch

By: Brenda Babb

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