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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Very quick with the claims and very kind staff
Back in August my dog started coughing and it was a battle to get him to stop. So many medications and tests had to be run to make sure we got to the bottom of it. It was a very expensive and trying time, but the insurance was so quick with the claims and reimbursement. They said it could be a few weeks but every time we submitted a claim, it was only a few days. We are so grateful for the quick turnaround with reimbursement especially when money is tight.
Insurer: ASPCA
By: Jorden Kennedy
My dog had diarrhea the first week we…
My dog had diarrhea the first week we got her. So now any time she ever gets diarrhea Trupanion declares it a preexisting condition. Absolutely ridiculous. Horrible company.
Insurer: Trupanion
By: Steve Davis
Easy to submit claim
Easy to submit claim, communication was great
Insurer: Fetch
By: Cindy S
The claim submitted and paid in the…
The claim submitted and paid in the timeframe we were told. Thank you!
Insurer: Fetch
By: Cynthia
Pets Best
I appreciate how responsive Pets Best is for the claims I've had to file for both of my pets over the last year. The site is easy to.navigate and the claims process is easy & efficient. Reimbursed funds deposit directly to my bank, so all i do is scan & upload invoices from my vet & Pets Best does the rest! Highly recommend their plans.
Provides more coverage than previous insurance
Significantly more coverage offered than my previous pet insurance. Pricier, but hopefully worth the added expense.
Insurer: Fetch
By: Nancy Padilla
Had a little trouble with finding…
Had a little trouble with finding Veterinarian address,They moved to a new location and was not listed on your site.The invoice contains the new address.Everything else was easy to complete.
Insurer: Embrace
By: Georgia Murtland
The Best
"Pets Best Insurance is the most user-friendly and informative company we have had the pleasure of being part of for over 7 years. I recommend all of our friends who are looking for pet insurance to look into Pets Best Insurance. Thank you!!"
Insurer: Pets Best
By: Jennifer
Thankful
I submitted a claim, and within 24 hours it was approved, and reimbursement was on its way. This gives me peace of mind knowing that my boy is covered for an emergency.
Insurer: Pets Best
By: CHERYL JENNINGS
Jasmine
"When Jasine was 3 she came down with a chronic immune disorder. PetsBest has been amazing through this. Having them has kept me out of debt. Jasmine has had 3 ER stays with about 5 transfusions and sees a specialist now. I am grateful for PetsBest every day. I am so grateful to see my little girl full of life. She is a little firecracker! The journey to her health would have been so much harder without PetsBest. They are great. Thank you PetsBest! "