154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Making a claim was quick and easy
Making a claim was quick and easy and the review process took less time than expected. Thankfully the claim was approved also!
Insurer: Fetch
By: Chelsea
Always easy and great service
Always easy and great service. Fast reimbursements
Insurer: Embrace
By: Jim Sims
Amazing experience with claim process
We have been with Spot for a little over a year now. And the experience has been amazing with the reimbursement process. Truly no hassle. I have already recommended Spot to my friends and would continue to do so.
Insurer: Spot
By: Laura Zhu
Exceptional Service and Assistance!
Exceptional service and assistance in the process of getting my dog properly registered for medical insurance coverage! All questions were patiently answered in appropriate detail and very helpful suggestions were offered. The subject of the proper deductible amount was covered in detail, enabling me to make the best possible decision.
Insurer: Trupanion
By: David
I'm not sure I will continue with this company …
I'm not sure I will continue with this company. They never seem to cover anything, even wellness. You have to add on wellness, and its basically a savings account you pay into. Any balance does not roll over year to year. I will also add that when you recieve a denial, it is from an AI generated claims provider. So, I am not conviced that an actual human is making the decisions that affect my pet's health. Much like their response to my review ...
Insurer: Embrace
By: Micah Porter
Spot Insurance was quick to respond to…
Spot Insurance was quick to respond to our claims. They kept us informed throughout the whole process. We received our reimbursement, expediently! Many thanks, Spot!
Insurer: Spot
By: Eileen Kato
So Far So Good!
You never want to end up using pet insurance - and for the first 6 years of my dog's life nothing bad happened. That all came to a halt about a month ago when he suddenly yelped and stopped walking. I rushed him to the ER to find that he had IVDD, a spinal degradation disease that then required an MRI and further specialty care. This has already cost over 6000 dollars in the first month. Pet's Best has an easy claims process, and all my claims have been reviewed and paid within 2 weeks. It's really been a blessing during this time to not have to worry about fighting for insurance claims and to be able to choose what's best medically for my dog. I am so grateful to have started this insurance early in his life.
Insurer: Pets Best
By: Michael P.
To submit my claim online was SIMPLE
To submit my claim online was SIMPLE! This took about 5 minutes! I love Embrace.
Insurer: Embrace
By: Marmie May
waste of money, barely covers anything
Just like other insurance companies... ASPCA barely covers anything. Preventative care is a waste of money as well. They give you pennies for vaccines and don't even cover the total cost of exams. The monthly premium isn't worth it. Better to just save that money and put it towards the future vet bills. I have claims that were denied because of preexisting conditions. I have NEVER taken my pet in for what they describe as a preexisting condition. To make matters even more frustrating YOU have to contact a separate entity and file a complaint. Seriously, just avoid ASPCA insurance and save up some money every month instead of paying for a plan that will barely cover anything and if it does you'll get pennies.
Insurer: ASPCA
By: Jay
Fantastic Customer Service
Pet’s Best has fantastic customer service. You team answers the phone quickly, have wonderful customer service skills and communication skills. Issues are handled promptly. I highly recommend your company to any pet owner that I engage a conversation with about pet insurance. Could not be happier with all of you!
Insurer: Pets Best
By: Vicki Veltri