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easy to navigate
easy to navigate, coverage was laid out very clearly, quick experience, great experience
Insurer: MetLife
By: Stacey Fuchs
The staff was really helpful and…
The staff was really helpful and supportive. When we got disconnected, it was super easy to get back in touch with the agent.
Insurer: Nationwide
By: Michelle
I signed my first puppy up online
I signed my first puppy up online. I added a 2nd puppy today and called in. I talked to Nadine, she was fantastic. Explained things I definitely did not notice online. I haven't used yet, and hope to never need to. However, if I do I feel confident that I haVe good coverage.
Insurer: Fetch
By: Leigh Ann Teubert
First claim experience.
Easy to file claims and quick response.
Insurer: Healthy Paws
By: EK
New Plans Just Make Things More Complicated
I was told my pets' type of coverage plan was no longer being offered so I canceled. Spoke to a rep about their changing plans and got on their new plans, but now my pets have "pre-existing conditions" (which came into existence under the original plan). Definitely feel like this situation should have been handled better. I'm not a new customer. Additionally, their new plans don't offer the same coverage as the discontinuing plans, and there are a whole new set of restrictions that come with them. Pretty disappointed. But it's not like there's anything better. Insurance sucks no matter who it's for. Now it just sucks more.
Insurer: Nationwide
By: Adriana Lovejoy
Good experience
So far, my experience with Pumpkin has been great!! They offer great coverage, customer service, and good response time to claims. I currently have a big dental surgery claim pending for one of my fur babies. We'll see if they remain 5-stars. Make the right choice Pumpkin. :)
Insurer: Pumpkin
By: James
Took only a few days to process my…
Took only a few days to process my claim and it was very easy to submit online.
Insurer: Spot
By: Hilary Wink
Great customer service
Friendly, helpful, knowledgeable customer service helped me switch to payment on my own, and add another pet.
Insurer: Nationwide
By: Ophelia Winterbottom
We did much research and found Met Life…
We did much research and found Met Life to give us the best deal for the price they quoted us.
Insurer: MetLife
By: Dan Cushing