221,653+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,653 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent customer service
I spoke with Amanda Mello when I first called Fetch, in order to discuss pet insurance. She was so pleasant and helpful, I ended up dealing soley with her throughout the process. She answered all my questions, whether that was via email or by phone call. She was very transparent about the policy. She was prompt in all interactions. And she was alsi very enjoyable to speak to!
Insurer: Fetch Canada
By: Natalie
Very very difficult to cancel a policy
Very very difficult to cancel a policy. Information on website is incorrect about doing so. Customer service not helpful.
Insurer: Healthy Paws
By: Jonathan Grossman
You were helpful on the phone and my…
You were helpful on the phone and my refund was fast. Thank you.
Insurer: Spot
By: Diana L Gonyea
Top notch customer service
So far over the past year and a half embrace has been great. They have handled any claims that I’ve had quickly and I have had no issues whatsoever. I’m so glad that I went with embrace for our Jessie Mae’s insurance policy. It has been a real pleasure to work with them. They may not be the cheapest, but I had concerns on pre-existing issues. They were one a few that will pay for curable diseases or illnesses after a certain amount of time with no issues. It has proven true and we feel very confident using this insurance company.
Insurer: Embrace
By: Gloria M
The expediency was great
The expediency was great! As this is a tough time...
Insurer: Spot
By: Tawnya White
Laura Made My Fetch Experience Exceptional!
Laura was amazing! She went above and beyond to help me, she always so warm, patient, and professional. Every answer she gave was clear, detailed, and full of valuable advice. She made me feel truly supported and cared for throughout the whole process. Laura is an outstanding advisor, and Fetch is incredibly lucky to have her!
Insurer: Fetch Canada
By: huang aurora
Everything was fast and efficient!
Everything was fast and efficient!
Insurer: Spot
By: Haley Goad
It only took a few days to process
It only took a few days to process. Thank you.
Insurer: Spot
By: Florence Kim
Good selection of plans
Good selection of plans. Reliable. Fast reimbursement of claims.
Insurer: Embrace
By: Unhappy Camper
Smooth and clearly laid out process
Smooth and clearlt laid out process
Insurer: Sonnet
By: Aditya