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Coverage
Had pet insurance through an employer and called Nationwide to find out how I could keep my dog insured and pay with a credit card instead of payroll withdrawal as I switched employers. I was told I would owe a couple hundred dollars if I switched payment methods and the alternative given was payroll didn’t update I was no longer employed and to call back in a few weeks to cancel so I didn’t owe anything. Called back & cancelled, called back to reenroll him and was told he would no longer be covered by illness since he now is over 9 years old and is a “new plan”. This person I spoke with told me if I paid the couple hundred dollars initially it would have just been applied to my account and he still would have been covered by illness. When I brought up the fact this was never explained to me and that the way it was explained had no reimbursement aspect they said there was nothing they could do as it was past the 24 hours of plan change. Unfortunately this is the cheapest insurance for accident coverage so I will stay with Nationwide, but horrible experience and not sure I will use them for my next animal.
Insurer: Nationwide
By: customer
The process was easy to submit a claim…
The process was easy to submit a claim and keeping us updated on the status of the claim.
Insurer: Fetch
By: Samantha
Pets best review.
I filed a claim and it was easy to do, took little time, and I received a quick response. The reimbursement breakdown was clear and easy to read.
Insurer: Pets Best
By: beverly brown
Excellent customer service and…
Excellent customer service and knowledgeable representatives.
Insurer: Nationwide
By: Kathy Guarino
Submitting this invoice was easy
Submitting this invoice was easy. We like the fact that if something seems wrong, she can go to her doctor and not worry if it will be paid. Her shots are covered too!
Insurer: Embrace
By: SUSAN
had trouble with web site
I had trouble submitting my claim although it could be user error
Insurer: Fetch
By: snoop
Wonderful everything
Easy and simple to claim, fast processing, and great services. I’m so glad to choose ManyPets!
Insurer: ManyPets
By: Hana
First time quoting pet insurance.
The website was hard to find to get a quote started. Also, as a NW associate, we block searching for Nationwide Pet on our browser. Very odd. Took me some time to figure out coverages and differences of wellness, accident, and others. i'm also an associate and didn't see how to get my discount. maybe this happens in the UW process.
Insurer: Nationwide
By: MARK RAINES
No answers and No resolvement
No answers and No resolvement. Keep hearing the same stuff from difference agents. After over 25 days I am starting to worry.
Insurer: Embrace
By: John Franklin
Easy to use so far!
I just now submitted a claim and it was very easy to do. So I am not sure about how it will turn out. Thanks for the ease of submitting the claim!
Insurer: Embrace
By: Jan Kisla