Find and read reviews with confidence

It's a relief knowing there's coverage for my pet. I would recommend Trupanion.

Thieves who do not pay claims owed. I purchased an annual policy for my 9 week old puppy on 2/10/21 to go into effect on 2/11/21 to 2/11/22 to include: companion care, exam plus, hereditary plus, defender, alternative plus. They were giving away one month free companion care which I did not want or ask for. My payment on 2/10/21 was $96.49 because of the free one month of companion care. Each month thereafter I paid $104.54. There is a 30 day waiting period for the hereditary and defender coverage. My puppy went for his 16 week shots on 3/13/21 and the vet noticed he was developing an underbite. Long story short, it’s a hereditary issue and he needed dental surgery to the tune of $4354.50. They have denied my claim saying that the policy really didn’t go into effect until 3/11/21-02/11/22- that would be an 11 mos policy not a 12 mos policy. They have denied my claim in violation of my State’s law. I have a second puppy that I pay $90/mos for insurance - I pay close to $200/mos for my puppies but they don’t cover claims that are clearly covered. If anyone else has been screwed over my this company, please reach out

We got our puppy and got pets best insurance right away we have had to use it more than we would have liked to and the process of submitting claims and experience and reimbursement has been flawless and timely. The customer services have been top notch for us and I tell everyone who we use for insurance for Kona.

Thieves who do not pay claims owed. I purchased an annual policy for my 9 week old puppy on 2/10/21 to go into effect on 2/11/21 to 2/11/22 to include: companion care, exam plus, hereditary plus, defender, alternative plus. They were giving away one month free companion care which I did not want or ask for. My payment on 2/10/21 was $96.49 because of the free one month of companion care. Each month thereafter I paid $104.54. There is a 30 day waiting period for the hereditary and defender coverage. My puppy went for his 16 week shots on 3/13/21 and the vet noticed he was developing an underbite. Long story short, it’s a hereditary issue and he needed dental surgery to the tune of $4354.50. They have denied my claim saying that the policy really didn’t go into effect until 3/11/21-02/11/22- that would be an 11 mos policy not a 12 mos policy. They have denied my claim in violation of my State’s law. I have a second puppy that I pay $90/mos for insurance - I pay close to $200/mos for my puppies but they don’t cover claims that are clearly covered. If anyone else has been screwed over my this company, please reach out

I submitted a big claim online, (which was simple to do).....and then waited with bated breath to see if anything would be covered. Lo and behold, within just a week or so, over $1,100 (most of the cost) was automatically deposited in my bank account! I've had this same great experience with other claims I've submitted to 24PetWatch - this company actually DOES cover things!

Fast and easy claim process as well as quick response.

We have several dogs with Healthy Paws coverage. This coverage for accidents and illness gives me peace of mind that we can provide the best care for our dogs. It's a bonus that Healthy Paws gives back to homeless animals.

We got trupanion off of sparkling reviews. However, it was so expensive for 70% coverage with a $700 deductible, I have found it much cheaper elsewhere. We tried to file claims twice, both were met with some way around the loop hole that shouldnt have been. For example our pup had her spay (not covered anyways) but busted a stitch and needed emergency surgery. We planned it for the next morning as she needed antibiotics to lower the infection. It was 1000 (not including the spay) they wouldnt cover because it was 'spay related' and not an 'actual emergency surgery' because it was planned.. We now have a pet with a preexisting condition that Trupanion will not cover but many others will. Customer service to cancel my policy was great though, I said what I wanted and they did it.

I am so disgusted my employer partnered with this company. I am convinced they are a complete scam and it is so disappointing they are doing this to so many people. Stay away. Better off not even having insurance than to be insured by pets worst.

They have been great from the beginning.