154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,400 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,342 reviews
10,808 reviews
27,507 reviews
14,177 reviews
63,026 reviews
Category with most reviews
This chart shows the distribution of review categories.
It was very easy to go online and…
It was very easy to go online and create a policy for my sweet baby,Daisy I could taylor my policy for what I wanted and love that they have the option to help with normal monthly maintenance. The plan I had prior did not.
Insurer: Nationwide
By: Jeralyn
Extremely satisfied
Daniel was great! He was very professional and answered my questions.
Insurer: Nationwide
By: Kari Lopiano
The recent enrollment wasn't too bad
The recent enrollment wasn't too bad, but unfortunately I missed the emails telling me about different riders, which I'm not sure what they are or mean. I only had a month, so I guess I missed out on those. I am not as good reading and learning from phone emails, I'm older and used to the old school ways.
Insurer: Trupanion
By: Penelope
The Best Pet Insurance
I have had Embrace since Sept 2022 for my adorable, lovable cocker spaniel. They always process claims very quickly and I have only had to call them once and that was just this week and my problem was solved immediately
Insurer: Embrace
By: Lindy Witz
The process of choosing a veterinarian…
The process of choosing a veterinarian was very easy and informative. All my questions were answered quickly online. Now both of my cats are insured.
Insurer: Prudent Pet
By: Paula Lomer
Payment arrived so quickly
We left our dog with a sitter for a few days and came home to a very sick baby. After days at the vet’s and thousands of dollars we were so grateful to have Nationwide Pet insurance. The check arrived before the credit card bill came due. What a relief. Now if I had only had it on our kitty before she got injured. We have since bought it. It’s such an easy process from beginning to claims.
Insurer: Nationwide
By: Pamela Meeker
Simple to get a quote and enroll
Simple to get a quote and enroll. Did this as a State Farm customer but do not know how my account will be accessed through State Farm.
Insurer: Trupanion
By: Doug Marvel
Excellent Coverage
They respond quickly and provide reimbursement as necessary within a week.
Insurer: Embrace
By: DEBRA
Fairly easy to use
Fairly easy to use; uploading bill was simple.
Insurer: Embrace
By: jerry l
From Deal-Breaking Claim Denial to a Happy Ending!
Update: I changed my review from 2 to 5 stars because Embrace responded to my post and resolved my concerns. Though Embrace could have handled the initial situation better, I gave them 5 stars overall as you don't really hear about insurance companies that pay a claim that they could have denied due to fine print in the policy. Instead, Embrace helped me file my claim appeal. In turn, the insurance underwriter reviewed the totality of my circumstances and finally approved my claim two weeks later. Though I still disagree with Embrace's claim submission timelines, at least I now understand how Embrace and the pet insurance industry overall differ from USAA in that regard. I still wish the initial Embrace agent or their supervisor had given me the option to appeal my claim denial without resorting to a critical online review to gain a more in-depth response to my situation. However, I also wish I'd initially understood key claim submission procedures written into the policy. I'm grateful it all worked out without costing my family $500. As mentioned below, all Embrace staff I interacted with were friendly and professional. My original complaint is below: ------------------------------------- As a 30+ year USAA member, this is the first time I've been dissatisfied with USAA or one of its partner companies, Embrace. For over a year, my family was very satisfied with Embrace, so it's tragic to run into a single deal-breaking incident Embrace declined to resolve. Specifically, Embrace declined to consider a claim because I missed their internal 60-day deadline to file. It was a tumultuous time for my family and we're still new to pet insurance and being pup parents. For all of our other insurance policies, as long as we can definitively prove the incident occurred while the policy was active, the insurance company will honor the claim. By declining to even review a claim due to my first-time procedural misstep, they broke my trust. Nevertheless, Embrace has a right to decline a claim due to their nonstandard and inflexible insurance policy fine print and do so without exception. In turn, I can choose to walk away as a client. The few times I've had to file insurance claims with USAA, I'm grateful USAA never turned me away for procedural reasons. As soon as our pup's injuries have completely healed, we'll switch to another company. To be fair, for the claim Embrace did process, I found their portal easy to follow and the claim was reviewed and paid in 2 weeks. All Embrace staff I encountered online or over the phone were professional and kind. Embrace could be the right fit for other pet families, just not us anymore. Hopefully, this review is helpful.
Insurer: Embrace
By: Steve B.