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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great customer service
Great customer service. Everything was explained in detail.
Insurer: Pumpkin
By: Iram
My Experience with Metlife Pet…
My Experience with Metlife Pet Insurance was as follows: Easy claim submission, document uploads through the app or email and a quick review period. But if you are a first-time claim submitter, I will warn you about the SOAP NOTES HELL LOOP. You can submit everything, but if you don't submit soap notes and previous medical records for your pet's entire life, the claim will be delayed or denied. That part was frustrating, but after all documentation was sent in, my claim was approved and paid fast directly to my bank account.
Insurer: MetLife
By: Ray Thomas
The claims are very easy to submit and…
The claims are very easy to submit and payment is made quickly.
Insurer: Spot
By: Phyllis Packwood
Helpful
All agents are always helpful and nice...i would recommend Spot to abyone
Insurer: Spot
By: Judy Mitschow
Claim submission is extremely easy and…
Claim submission is extremely easy and claim payment is timely. Highly recommend Embrace!
Insurer: Embrace
By: ARing
Easy to use app
Easy to use app. Claims are processed quickly. When I did have a question and called I was helped very courteously and asked if there was anything else they could help me with.
Insurer: Spot
By: Jack Porter
I always recommend you to others
I always recommend you to others, in fact even today. You were always there for our dog, Charlie. He went over the rainbow last August. 🐕🐕🐕
Insurer: Nationwide
By: Denise Scandura
I tried to get pharmacy information &…
I tried to get pharmacy information & was stuck in an endless loop which didn't progress. I also tried to add direct deposit information & that didn't progress either. This is the first time I have used Fetch & I REALLY hope this isn't an indication of how they work.
Insurer: Fetch
By: Diane Nakashian
Easy to submit claims
Easy to submit claims, great pet insurance!
Insurer: Spot
By: customer
Peace of Mind
I encourage anyone who has a pet to get health insurance for them. Having Healthy Paws for both of my furbabies, past and present, has been tremendously helpful in critical times. Just with any insurance, you never want to have to use it but when the time comes and it’s needed you will thank yourself for being able to take the best possible care of your pet as possible. The customer service is amazing and being reimbursed is hassle free and quick. There is no other pet insurance I would trust more. I’ve been with Healthy Paws for the past 15 years with no regrets. Also, I love how they check in on your furbabies to see how their progress is when they have been seeing the vet repeatedly. I’m grateful to have found such a wonderful company and group of people.
Insurer: Healthy Paws
By: Michele Goodman