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Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Prompt reimbursement
It was very easy to find the reimbursement form online. The reimbursement was very prompt.
Insurer: ASPCA
By: Sherry
Lesson Learned the Hard Way
I had a healthy pit bull for over 13 years. Then he decided to eat a rubber duck--it did not come out easy or cheaply!! Although surgery was successful in removing the duck, he did not really recover and Buster died 2 years later.When we decided to get a new puppy, the first thing I determined was to get pet insurance. We purchased the insurance two weeks after getting Cormac. While I hope we don't need to use it, I am glad it is there should we need it.
Insurer: ASPCA
By: Edward
Having insurance is having peace of mind.
I debated for a while before buying insurance for my dog. I finally took the plunge when my friend's dog became sick. They are patient with my questions, quick to settle my claims and follow up to make sure everything is fine. This is my 2nd year with Embrace and I could not be happier.
Insurer: Embrace
By: Patricia
great company
When I fax a claim into Trupanion, the response time is very fast. You receive an email within a week acknowledging the receipt of your claim and then within another week or two, you receive a confirmation of payment and the money is transferred directly into your bank account. If there are any issues or questions, they get back to you immediately. I have always found them very professional and competent. They excel in customer service.
Insurer: Trupanion Canada
By: Leslie
great company
When I fax a claim into Trupanion, the response time is very fast. You receive an email within a week acknowledging the receipt of your claim and then within another week or two, you receive a confirmation of payment and the money is transferred directly into your bank account. If there are any issues or questions, they get back to you immediately. I have always found them very professional and competent. They excel in customer service.
Insurer: Trupanion
By: Leslie
Good, very quick to review!!!!
Submitted the claim by fax on a Saturday and it was reviewed and processed by Wednesday....4 days! Awesome!
Insurer: Trupanion Canada
By: Jennifer
Good, very quick to review!!!!
Submitted the claim by fax on a Saturday and it was reviewed and processed by Wednesday....4 days! Awesome!
Insurer: Trupanion
By: Jennifer
Easy to work with
Claims paid quickly.. They took initiative to follow up with my Vet directly to work through paperwork. thanks!
Insurer: Embrace
By: sean
first time user to petsecure?
i have some other pet insurance companies that are a bit easire on the pocket, im wondering when can i cancel my membership i just signed up today?
Insurer: Petsecure
By: Cookie
Quick Reply
I'm very happy with how Embrace handled my dog's claim. It was relatively quickly. I'm so glad I chose Embrace as my dog's insurance company. They kept notifying me as to the status and if they needed extra information.I'm so glad I had the insurance for my dog.
Insurer: Embrace
By: Deborah