216,637+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,637 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I highly recommend Trupanion without reservation!
Pet insurance has come a long way! Years ago, I tried it and discontinued it, as it didn't seem to cover anything. My vet recommended Trupanion, and I decided to enroll my golden retriever puppy. He developed a chronic problem with his ears, shaking his head, etc., which led to multiple doctor visits and various meds. They even had to put him under anesthesia and take some xrays. After I met my deductible, Trupanion has paid all claims as they said they would, and I couldn't be happier with their service. My vet is electronically linked to them, so claims are filed and responded to before I even pay my bill. So I don't have to wait to be reimbursed. I think Trupanion is wonderful, and I recommend them without reservation!
Insurer: Trupanion Canada
By: Paula
I highly recommend Trupanion without reservation!
Pet insurance has come a long way! Years ago, I tried it and discontinued it, as it didn't seem to cover anything. My vet recommended Trupanion, and I decided to enroll my golden retriever puppy. He developed a chronic problem with his ears, shaking his head, etc., which led to multiple doctor visits and various meds. They even had to put him under anesthesia and take some xrays. After I met my deductible, Trupanion has paid all claims as they said they would, and I couldn't be happier with their service. My vet is electronically linked to them, so claims are filed and responded to before I even pay my bill. So I don't have to wait to be reimbursed. I think Trupanion is wonderful, and I recommend them without reservation!
Insurer: Trupanion
By: Paula
Not the Greatest
I have filed several claims for my 8 year old dog. While the process to file is easy, it took a very long time to get any response as to the result. Also, every time I have filed, I get an email about two weeks later saying more info is needed from the vet and I have two days to fax the info in or the case is closed. This is a serious pain and inconvenience, especially when I receive this on a Friday evening. I recently filed about four claims. I received an EOB on the claims that were denied, but have yet to receive an EOB on the claims that are going to be paid. The only way I discovered was by logging on to the account and checking for myself. Still waiting for my check.
Insurer: Pets Best
By: Melissa
Pet's Best is aptly named
Within the first month of my policy, my Italian Greyhound came down with life threatening meningitis. The bill for diagnosis and treatment at a specialty hospital was overwhelming. Pets Best was there for me in a huge way! Within 4 days of submitting my claim of more than $6,000 I had been reimbursed Ina accordance with my policy. Afterwards I feared perhaps my policy would be cancelled, or claimed would be denied in the future. This has not been the case. Pets Best has always been honorable. Without question they saved Niles' life! Thank you!
Insurer: Pets Best
By: Beth
SAVING MY PET'S LIFE!
I am so thankful I took out this Feline Illness policy before my Eldan was struck with renal disease. I would have had to say goodbye to him several months ago due to financial limitations if it were not for this policy. With Petsbest, Eldan has been able to recieve life saving medications and treatments and surgery and his quality of life has been preserved. I would recommend Petsbest Feline Illness coverage without hesitation.
Insurer: Pets Best
By: JONI
Experience was all that was promised!
I called trupanion the day after my german shepherd puppy was released from the hospital. Trupanion told me that the pet hospital had already faxed them our claim form and there was nothing more for me to do. 3 days later I received an email that stated that my claim wAs accepted and that I should expect a check in the mail soon. 4 business days later I received a check that covered all the expenses that were promised in my policy. I was extremely pleased with how easy and fast trupanion is to deal with.
Insurer: Trupanion Canada
By: Josh
Experience was all that was promised!
I called trupanion the day after my german shepherd puppy was released from the hospital. Trupanion told me that the pet hospital had already faxed them our claim form and there was nothing more for me to do. 3 days later I received an email that stated that my claim wAs accepted and that I should expect a check in the mail soon. 4 business days later I received a check that covered all the expenses that were promised in my policy. I was extremely pleased with how easy and fast trupanion is to deal with.
Insurer: Trupanion
By: Josh
Thank God for Healthy Paws Pet Insurance
My dog chinook had emergency surgery on Nov 30th. The bill was 30 something shy of 6000.00. The claim was submitted and paid (minus deductable and my percentage)within a week. I had to use credit cards to pay the hospital up front but I wasn't worried because I have Healthy Paws Insurance.I know i would be able to pay the cards off and not be in debt. If it wasn't for the insurance i would not have been able to afford the cost and we know the outcome of that. I will tell you Chinook is my Christmas Miracle and I thank Healthy Paws to the bottom of my heart. I did reaserch before I chose Healthy Paws. There is about 13 diffrent plans out there and Healthy Paws is the best and affordable. I am so glad I have it. I also have 2 cats that are covered. the claims are paid out fast and no questions asked. THANK YOU HEALTHY PAWS
Insurer: Healthy Paws
By: Doris
One less worry at a stressful time
Our lab ended up needing emergency stomach surgery to clear a blockage. At every step of the process attempting to diagnose her, it was a huge relief knowing exactly how Healthy Paws coverage works. No sneaky tricks, no after-the-fact exceptions for "genetic" conditions, no average allowable prices which have no bearing on reality. We know what pre-existing conditions of hers will not be covered, and aside from deductible and office fees, everything else for our plan is actual 90% reimbursement for actual expenses paid. We could make treatment decisions based on what she needed, without the added stress of worrying about what each thing would cost -- or even if it would be covered. Upload a PDF of our invoice and a check arrives a few days later. Incredible.
Insurer: Healthy Paws
By: M&B
For Us It Has Been There At A Hard Time
Our first pet insurance company, Purina, abruptly stopped covering our pets and went out of the business a couple of years ago. With that notification letter came a recommended company to take over our coverage, however, after reviewing that company we determined not to transfer to them. We researched several companies with Healthy Paws as one of them. Although they do not cover wellness or office visits, what they did cover was worth everything to us. They have lived up to all the coverage promised. Recently our five year old miniature dachshund suffered an IVDD incident. Healthy Paws has made the choices of how to treat our sweet little one so easy as surgery or confinement/medications/laser treatments etc. were covered by them 90% of our cost. She did end up having successful surgery on December 5, 2014, by Dr. Higgenbotham with Bush Veterinary Neurological Services in Richmond, VA. On December 12, 2014 our costs were covered by Healthy Paws for that 90%. Healthy Paws allowed us to do the very best for her. From our experience, Healthy Paws is an excellent provider.
Insurer: Healthy Paws
By: Karen