218,212+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,212 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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10/10 Great Insurance Company Highly Recommended
We signed up for Health Paws Insurance coverage when we first got our puppy not thinking we would need the coverage until he was much older. As it turned out, our poor Border collie started limping and was subsequently diagnosed with Bi-Lateral OCD in both shoulders requiring surgery to correct the problem. Health Paws has been wonderful in every respect! The claims were very simple to file, the processing time was very short and the payment prompt. The agents we talked with were all very friendly, empathetic and helpful. I have no hesitation in highly recommending Healthy Paws Insurance to anybody that is looking for pet insurance.
Insurer: Healthy Paws
By: Rich
Glad I've been paying for insurance!
I've had this insurance for many years, maybe 7 years now. A vet told me way back then to buy pet insurance and keep paying on it even though I wouldn't have any claims for several years. She said eventually I'd need it and it would make all the difference in keeping my dogs healthy and alive for a long time. This year, I had claims on 2 of my dogs. One has arthritis in her knees and an enlarged heart. The other has arthritis in her spine. I was devastated to hear the results of the Xrays, knowing that there would be more treatments and possibly tests, but I had the insurance in place their whole lives and submitted the claims for the first round of tests, $775. per dog. My claims were paid in about a week and there's a huge weight lifted off of me knowing that I will be able to continue with anything needed for them without going into major debt. I will say that I have paid out a lot to insurance for 4 dogs over the years. My rates have gone up a lot, but the insurance also started covering a lot of additional things that it didn't cover when I first bought it. I shopped around recently when my policy was up for renewal and found that Pets Best was still the cheapest for full coverage. I bought illness and accident insurance, although I was mainly bought it for fear of accidents. If I only had the accident insurance, these diagnosis would not be covered. Therefore, I strongly recommend buying the illness coverage, too. No matter how good we take care of our pets, we really don't know what they went through before we had them or what types of things they are subject to from their heritage.
Insurer: Pets Best
By: Jodi
Stops approvals when you hit deductible
My 16-month-old collie has persistent giardiasis. Embrace approved the claim when my vet reported it as "Gastroenteritis and Giardiasis", but the exact same problem (one time called "diarrhea and giardiasis," and the other time called gastroenteritis) was not approved. It appears they decided not to cover it as soon as I hit the deductible.
Insurer: Embrace
By: Dawn
It takes forever to process claims
Every time I have submitted a claim I have to follow-up with them to see if they got it because it takes so long. It says on the website 7-10 days to process claims which is not at all true. I have also had to send claims in multiple times because they say they didn't receive them. Often they do not even begin processing it until I contact them. I haven't run into the problem of them not covering a claim yet but that is yet to be determined since I am still waiting for them to process them! I am considering switching companies.
Insurer: Petsecure
By: Melissa
Small Problem-No Worries!
My 5 yr. old yorkie loves snacks and we love giving them to her. We recently discovered that we were giving her too many of the wrong kind. We noticed she had developed terrible breath and passed it off as a dental problem...not so! We found out that her liver enzymes were very elevated and she could develop pancreatitis. Well, it was an easy fix (lay off all of the fatty food and snacks) and Maggie is feeling much better. The Embrace team make it so easy to process a claim and they are always there to follow up and answer questions! SO GLAD we are "Embraced"!
Insurer: Embrace
By: Kim
very satisfied with trupanion
My claim was handled quickly. Customer service was very helpful
Insurer: Trupanion Canada
By: Lori
very satisfied with trupanion
My claim was handled quickly. Customer service was very helpful
Insurer: Trupanion
By: Lori
Easy process, super quick payment!
Our dog Iris came down with a severe case of hemorrhagic colitis a few weeks ago. She spent a couple of days and one night at the vet and thankfully recovered fully. The bill at the end was large but we were so thankful that we have Trupanion insurance so that we only had to worry about our dog and not money. We received our reimbursement payment in less than a week which made covering the Visa bill simple. Thank you Trupanion!!
Insurer: Trupanion Canada
By: Elissa