217,166+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,166 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent Service
We initially took out pet insurance on our current dogs because our previous dog (a schnauzer with no insurance) had cost us a fortune in vet bills over the course of her lifetime and we didn't feel we could afford that again. Like most pet owners, our pets are members of our family and we would hate to deny them medical attention because of cost. Recently, one of our dogs has suffered from bouts of pancreatitis where she has had to be hospitalized and put on IV fluids for a couple of days at a stretch. As anyone with a pet knows, this is expensive! We submitted our claims to Trupanion and really, this could not have been looked after any better. The claims were processed right away and we had our reimbursement (90% coverage) within a few days. Their service has been exemplary and we would highly recommend them.
Insurer: Trupanion
By: Lynne
Terrible! Worst experience imaginable
We purchased the "surperior" plan for our 2 year old lab who passed away at 14 about 3 months ago. In her life she had her spleen removed, bloat, and twice fought cancer. When we filed claims with VPI they consistently were refused, or paid (for example) $500 on a $5000 claim. This insurance barely paid what we paid on a monthly basis, and was very expensive (we were paying $83 per month at one point). I understand they changed their plans, but they have competition now, don't they. They consistently found reasons to ask for more information and records which is a hassle. Fortunately we could afford the best for our dog regardless of this lousy sham of insurance...but not so for everyone, which is why is such a travesty.
Insurer: Nationwide
By: Megan
Thank goodness for Trupanion!
It has been stressful enough dealing with a puppy limping, but Trupanion made the insurance/money end of things so much easier! Every time I have called to ask a question, it has been so easy to talk to a person (it's amazing not having to go through an automated system!) Submitting the claim couldn't have been easier and they had it processed, complete and a check to me all in under a week! I highly recommend Trupanion!
Insurer: Trupanion Canada
By: Burley
Thank goodness for Trupanion!
It has been stressful enough dealing with a puppy limping, but Trupanion made the insurance/money end of things so much easier! Every time I have called to ask a question, it has been so easy to talk to a person (it's amazing not having to go through an automated system!) Submitting the claim couldn't have been easier and they had it processed, complete and a check to me all in under a week! I highly recommend Trupanion!
Insurer: Trupanion
By: Burley
Glad I chose Healthy Paws
I am very happy I chose healthy paws the claims process was so easy and so fast. Great communication. No one ever wants to have to use the insurance but when major things come up its good you can make the best decision possible about your pets (my children's) health knowing you have healthy paws in your corner. I did a lot of research when shopping for insurance and they were looked over my pets history and told me right up front what would be covered. You won't be disappointed.
Insurer: Healthy Paws
By: Noelle
We LOVE Embrace ♡♡♡
We got Embrace as a "just in case" when we first rescued our little puppy. We had it for about a year when she tested positive for heartworms. She was on preventative and somehow they didn't work. Embrace has saved our dog and our wallets!! Her treatments were close to $2000 and we were so grateful to have them!! We couldn't have done the treatment without them!!! The checks came to us so quickly and with NO hassle! We will forever use Embrace and recommend them to anyone who will listen!!!
Insurer: Embrace
By: Kimber
Excellent
Quick, efficient service. Really helped me out of a tight spot when my dog had to have emergency care that totalled over $6000.
Insurer: Trupanion Canada
By: Carolyn
Excellent
Quick, efficient service. Really helped me out of a tight spot when my dog had to have emergency care that totalled over $6000.
Insurer: Trupanion
By: Carolyn
Very happy customer
VPI is very quick to reimburse and reasonable about what they will and won't pay for. The phone reps have always been helpful too. I would gladly pay $50 per month if it means I will get back over $1000 in vet bills.
Insurer: Nationwide
By: Ami
VERY COMFORTING TO HAVE MAJOR MEDICAL
We have the major medical policy for our English Springer Spaniel, so when she needed orthopedic surgery, we were relieved that we had insurance. VIP handled our claim and we were more over joyed at the reimbursement. They handled the claim fast and efficiently and our output in monies was very minimal. As in humans, it is important to have health insurance for our animals and VIP is exceptional with its customer service, evaluation and payments. It is very much worth the premiums that are paid. Thank you for being there!
Insurer: Nationwide
By: Barbara