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Pet parents across the U.S. and Canada have left over 217,166 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Thank you TruPanion
I am so pleased with this co, we never thought about pet insurance, but since getting it, we have had the best service, always fast & efficent & they care. They do not make you feel like you are abusing the insurance as we had a good amount of claims suddenly, but we had our dog insured right from the begining & it's paying for itself. thank you for being such a caring company & your willingness to help us always!
Insurer: Trupanion
By: Adriean
Don't waste your money
They don't cover any condition that was even present before you take out coverage. So if your dog has something that the vet has looked at before but no action was needed at the time. It is not covered if you need something done at a later time.
Insurer: Embrace
By: Vicki
Excellent
Embrace provided excellent communication for my recent claims, keeping me abreast on the status every step of the way. Great company, great people!
Insurer: Embrace
By: Cliff
Healthy Paws Insurance is AMAZING
My cat got a urinary tract infection and had to undergo a series of tests at the hospital to rule out anything more serious, and also he needed 3 different medications for a couple of weeks. My claim was over $1000 and I'd only been with Healthy Paws for a few months. Healthy Paws were brilliant and I can't recommend them highly enough - they email you at every stage of the claim and I got a quick refund within a week of submitting all the paperwork .. and the best thing is that it can all be done via their phone app .. it's really straightforward, easy and quick to submit - no super long forms to fill in. Their system is really user friendly.
Insurer: Healthy Paws
By: Yasmin
Amazing!
Embrace is amazing! I will never own a dog without having embrace. They are so helpful and always on time! Truly amazing!!
Insurer: Embrace
By: Kaitlyn
No hidden gimmicks
What you think you're signing up for, you actually are getting. I've dealt with another insurance company before trying Healthy Paws and while they reimbursed, they nickle and dimed everything! These plans are simple, and the coverage listed is the coverage received. After the claim is processed they even send a follow up email to check on your pet. They're customer service is outstanding. I've emailed them numerous times (not an expert at insurance and needed some things explained in layman's terms) and they ALWAYS get back to me asap.
Insurer: Healthy Paws
By: Suzanne
I am more than pleased with Embrace
In the beginning I was a little skeptical about insuring my pets. EmbracePetInsurance has been very helpful and patient with my calls and many times explained the items I could not understand. I had two shelties. One died unexpectedly . I received cards and letters from Embrace. I got a new puppy (shelty) named Lady Pinky and reinsured with Embrace. Now I have Lady and Tramp. If you love your animals, insure with Embrace and never miss a chance to see your Vet because of $ issues. Tanya Herbert, Florida
Insurer: Embrace
By: Tanya
Best Pet Insurance I've Ever Had
I have had various pet insurance companies over the years - some of the biggest names out there. From claims, to what's covered, to simply getting someone on the phone, all of them have had issues. Embrace is without a doubt the best pet insurance I have ever had. My story is a little long, but it's what I would want to know, so here goes. In July of 2013, I became a ‘foster failure’ to two kittens, brothers Wyatt + Gray. When I took them in for their final checkup at the rescue, they told me that Gray had a murmur and asked me if I still wanted to adopt him. I said, of course, but had no idea what that really entailed. I took him to my vet within the first week just to get a baseline. I figured it made sense to have her listen to the murmur so that in a year, when he went in for his annual, we would know if it had gotten any worse. At the same time, I called my most recent pet insurance company, ASPCA. They said that with a murmur, they would not cover him for any medical, only accidental. So I decided to have both boys covered for accidental only. The cost was around $25/month. A few months ago, I took my guys in for a check-up and asked how the murmur sounded. My vet told me that she had only heard it at the first visit and not once since. In her estimation, she said it was a 'Benign Kitten Murmur' and that he no longer had it. I wondered aloud if he would be eligible for insurance and she said she'd be more than willing to write a letter if need be. She also told me that she had heard great things about Embrace. I called ASPCA and they said that they'd review the file and her letter, but that it was highly unlikely that they would reverse their decision. Once a murmur, always a murmur. So I called Embrace. From the first call, they were wonderful. They said that I should apply and that after the 14-day waiting period, I would be able to ask for a complete medical review. Once they did that, I would see what would be excluded and what would be covered and if I didn't like it, then I could cancel within the first 30 days for my money back. I did as they said and it all went very smoothly. On March 19 of this year, they were both covered for both accidental and medical for $42/mo (very competitive pricing!) The great thing about the medical review was that it showed me if there were any temporary or permanent exclusions. Basically, after such-and-such date, then X would be covered. There were no permanent exclusions for my guys, just a fe
Insurer: Embrace
By: Tracey
Amazing insurance!
Trupanion is truly amazing with the coverage they offer. I have never had any issues with claims that I have submitted and they always have an answer for any questions that I have.
Insurer: Trupanion Canada
By: Debbie