217,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Wonderful service and support
We got off to a rocky start with Trupanion, who claimed that my cat's illnesses were pre-existing conditions. I spent some time on the phone until I finally talked to Kristy and everything changed. She agreed that his conditions were new and that they would cover them in full - and they have done so ever since. Our large bill for surgery ($5,300) was processed on receipt and we had the check in a week. He is now doing very well and we are very happy with the service that we are getting. My advice to others is to question denials of claims, and to push for reviews of any negative decisions.
Insurer: Trupanion Canada
By: Caroline
Wonderful service and support
We got off to a rocky start with Trupanion, who claimed that my cat's illnesses were pre-existing conditions. I spent some time on the phone until I finally talked to Kristy and everything changed. She agreed that his conditions were new and that they would cover them in full - and they have done so ever since. Our large bill for surgery ($5,300) was processed on receipt and we had the check in a week. He is now doing very well and we are very happy with the service that we are getting. My advice to others is to question denials of claims, and to push for reviews of any negative decisions.
Insurer: Trupanion
By: Caroline
THE BEST SERVICE!
I am extremely impressed with Trupanion. We have submitted several claims and in a RAPID manner they were processed and we were reimbursed with direct deposit, within a couple of days. I have called a couple of times and the customer service is wonderful, they are caring, knowledgeable and efficient. Highly recommend Trupanion!
Insurer: Trupanion Canada
By: Kimberly
THE BEST SERVICE!
I am extremely impressed with Trupanion. We have submitted several claims and in a RAPID manner they were processed and we were reimbursed with direct deposit, within a couple of days. I have called a couple of times and the customer service is wonderful, they are caring, knowledgeable and efficient. Highly recommend Trupanion!
Insurer: Trupanion
By: Kimberly
Splenenectomy
My darling little dog Sasha had to go in for an emergency surgery. I am so glad I had pet insurance! After her surgery they then found cancer. If I hadn't had pet insurance, with a quick turn around on claims, I wouldn't be able to keep giving Sasha the care she deserves. I appreciate that ASPCA calls to check on my pet and the people that call seem invested in her progress.
Insurer: ASPCA
By: Melanie
follow thru
be sure you read the material, as you may not be covered on things you thought you were.however, one trip to emergency and you have paid your annual dues
Insurer: Trupanion Canada
By: ZoyaMarie
follow thru
be sure you read the material, as you may not be covered on things you thought you were.however, one trip to emergency and you have paid your annual dues
Insurer: Trupanion
By: ZoyaMarie
Caring, polite & quick service!
Less than two weeks ago my dog was admitted to the emergency clinic for toxicity.You can probably relate that I was equally worried about my furbaby as I was about the money. As soon as I brought my little fluffball home I contacted Trupanion - spoke with a very caring customer service representative - and my claim was on it's way for review minutes later. Less than two weeks and my refund is already being sent out in the mail. I can't express more how happy I am that I chose Trupanion as my insurance provider.
Insurer: Trupanion Canada
By: Maria
Caring, polite & quick service!
Less than two weeks ago my dog was admitted to the emergency clinic for toxicity.You can probably relate that I was equally worried about my furbaby as I was about the money. As soon as I brought my little fluffball home I contacted Trupanion - spoke with a very caring customer service representative - and my claim was on it's way for review minutes later. Less than two weeks and my refund is already being sent out in the mail. I can't express more how happy I am that I chose Trupanion as my insurance provider.
Insurer: Trupanion
By: Maria
Fast and reliable service
I have now been paying pet insurance for over 8 years but I was always skeptical whether or not this was worthy since my dog was healthy and doesn't have any major issues. Now that my dog is 9 yrs old and that she's getting some issues, I found that the multiple claims I had filed were processed quickly and one small misunderstanding was made about a deductible that was taken off was solved just from a phone call.Josée
Insurer: Trupanion Canada
By: Josée