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Pet parents across the U.S. and Canada have left over 217,732 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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great, easy
kani who was 1 yr old torn a ligament in his knee, it was a big operation, scary, and to us a difficult 2 months recovery, trupanion handles claims easily and quickly, allowing us to focus on Kani, with simply checking up e-mails letting us know they have it taken care of, better than my own insurance
Insurer: Trupanion
By: tim
Great Pet Insurance
I have been extremely satisfied with the service I have received regarding my claims. Any time I have called everyone has been so helpful and claims are processed quickly. I would recommend to any pet owners.
Insurer: ASPCA
By: Marie
My Claim Was Closed
I have been a customer for a number of years, and have been very satisfied with the plan. However, my last claim for my new dog, Shyla, was completely mishandled. First, it was processed under my other dog, then it was "closed for lack of information." I was never notified or questioned for additional information. After I sent a message on your website, I received a reply and, after refaxing the paperwork and an additional receipt, the claim was processed. I can understand if there is a question about a submission, but do not understand why the claim was closed without any notification. It is not a very professional way to do business.
Insurer: Embrace
By: Linda
So thankful for VPI
You have to love and accept your pup for who they are and our little girl, Pickles (a Whoodle - Wheaten/Poodle), is something special. Super sweet, loveable, playful, and has major stomach issues. This starting happening at about 8 months with multiple vet visits, x-rays, surgery, food changes, etc to get to the bottom of it. We are so thankful that VPI has been along for the ride covering a majority of our vet bills that have been related to her stomach issues. The claim process couldn't be easier and now our vet even submits on our behalf.
Insurer: Nationwide
By: Robin
Fantastic Insurance Company!!
Trupanion was a free trial when we first got our puppy. She is a basset hound. Little did we know we would be needing to use this insurance as soon as we did. Sara had 8 extra teeth that needed to be removed to allow room for her regular teeth to grow in properly. Trupanion was there to pay for the special Vet Dentist to do the surgery. She also has stomach problems and we are constonatly putting her on medication for that and special food to try and figure out what is causing it. Again Trupanion was there to help us through this time. Sara is only 8 months old and if we had to pay for all the medical bills so far ourselves it would be close to $5000.00 but Trupanion has been by our side helping us and caring about Sara as much as us. I would recommend this insurance for any new pet owner. They are so fast at sending the reimbursement or paying the vet which ever the case may be.
Insurer: Trupanion Canada
By: Brenda
Fantastic Insurance Company!!
Trupanion was a free trial when we first got our puppy. She is a basset hound. Little did we know we would be needing to use this insurance as soon as we did. Sara had 8 extra teeth that needed to be removed to allow room for her regular teeth to grow in properly. Trupanion was there to pay for the special Vet Dentist to do the surgery. She also has stomach problems and we are constonatly putting her on medication for that and special food to try and figure out what is causing it. Again Trupanion was there to help us through this time. Sara is only 8 months old and if we had to pay for all the medical bills so far ourselves it would be close to $5000.00 but Trupanion has been by our side helping us and caring about Sara as much as us. I would recommend this insurance for any new pet owner. They are so fast at sending the reimbursement or paying the vet which ever the case may be.
Insurer: Trupanion
By: Brenda
Help when we needed it
Wolfie was adoped and then diagnosed with Lyhmes Disease. I was glad that we had elected to purchase pet insurance just incase. It helped with the expenses.
Insurer: ASPCA
By: Ann
Excellent, straightforward service
About a year ago I learned about pet insurance, and after researching different companies I chose Healthy Paws; I was able to insure my 4 year old dog Kevin (180 lb mastiff/dane) at a very reasonable rate. After being a customer for a year or so, he developed a limp that persisted despite conservative treatment. He was found to have a completely torn CCL/ACL had TTA surgery. Healthy Paws covered the surgery as promised, and the process was extremely straightforward. Not so easy that it was weird: they asked for appropriate documentation but were OK with the fact that his vet in a different city had not retained his (paper) records from 4 years ago. But considering that this was a major surgery after being a customer for a relatively short time, I felt very lucky to be one of their customers. I can't imagine how one would do this better.
Insurer: Healthy Paws
By: S