217,732+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,732 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Confusion
I felt like I did half the work. Two claims were filed and they were confused on which claim went to which pet hospital. After many email, faxes and phone conversations, things got cleared up. It was very frustrating doing the work when I'm paying Trupanion for the service! Then, I get a major rate increase! Also, representatives are slow to respond to emails, when it concerns more claims on the same pet. I guess it's wrong to expect quick turnaround, but we have to pay on time! They are a 24/7 company......right? Not sure if I would recommend or not.
Insurer: Trupanion Canada
By: Steven
Confusion
I felt like I did half the work. Two claims were filed and they were confused on which claim went to which pet hospital. After many email, faxes and phone conversations, things got cleared up. It was very frustrating doing the work when I'm paying Trupanion for the service! Then, I get a major rate increase! Also, representatives are slow to respond to emails, when it concerns more claims on the same pet. I guess it's wrong to expect quick turnaround, but we have to pay on time! They are a 24/7 company......right? Not sure if I would recommend or not.
Insurer: Trupanion
By: Steven
12 week old puppy with kidney failure
I am still astonished at the service and coverage of Trupanion. I can't even begin to tell anyone how wonderful this coverage is!! Having a puppy get so sick and so early was stressful enough, let alone worrying about vet bills. Trupanion paid exactly what they describe! AMAZING service! Sign Up!
Insurer: Trupanion Canada
By: Kim
12 week old puppy with kidney failure
I am still astonished at the service and coverage of Trupanion. I can't even begin to tell anyone how wonderful this coverage is!! Having a puppy get so sick and so early was stressful enough, let alone worrying about vet bills. Trupanion paid exactly what they describe! AMAZING service! Sign Up!
Insurer: Trupanion
By: Kim
Avoid at all costs
The insurance wasn't really so bad, but when it came time for a big claim, they wouldn't pay. I called them specifically because I didn't think something would be covered and they assured me it would be. I filed all the claims and continued with all the vet visits and "oh by the way, we won't pay that... you should have read the fine print... and it isn't our fault that even though you specifically asked about it that we advised you incorrectly"...
Insurer: ASPCA
By: Ted
Quick service
We have 2 pups, and this was our first claim for either one of them, after an acute case of pancreatitis and a night spent at the emergency vet. The claims process could not have been made any easier, and the staff were extremely helpful when I called up with questions. We got most of our costs reimbursed, and there were no surprises in terms of what the insurance covered and what it did not cover, which is honestly a refreshing feeling in the insurance world.
Insurer: Trupanion Canada
By: Victoria
Quick service
We have 2 pups, and this was our first claim for either one of them, after an acute case of pancreatitis and a night spent at the emergency vet. The claims process could not have been made any easier, and the staff were extremely helpful when I called up with questions. We got most of our costs reimbursed, and there were no surprises in terms of what the insurance covered and what it did not cover, which is honestly a refreshing feeling in the insurance world.
Insurer: Trupanion
By: Victoria
Fast claims processing; honor claims
This is the second claim I submit that has been timely and properly honored. The claim was processed directly with my vet. All I had to do was fill out a simple claim form and they took care of the rest so I could focus on our dog's rehabilitation.
Insurer: Trupanion Canada
By: Jackie
Fast claims processing; honor claims
This is the second claim I submit that has been timely and properly honored. The claim was processed directly with my vet. All I had to do was fill out a simple claim form and they took care of the rest so I could focus on our dog's rehabilitation.
Insurer: Trupanion
By: Jackie
Does it again!!
Excellent. Speedy claims processing.
Insurer: Trupanion Canada
By: Benji