216,637+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,637 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Service
I have been consistently impressed with Embrace's services. The cost of insurance is fair (and highly necessary for my dog!!) and submitting claims is a breeze. They reimburse in a timely fashion and I have not had issues getting visits covered. Their customer service staff is also top notch! I have recommended them to many friends.
Insurer: Embrace
By: Leigh Sinclair
customer service is always helpful…
customer service is always helpful however, it did take sometime to get a response to the first claim that I did on Ela.
Insurer: MetLife
By: Kimberly Engle
I was happy this vet trip actually was…
I was happy this vet trip actually was covered! I have a Yorkie and he is high maintenance and every little bit helps!
Insurer: Embrace
By: Patricia
Easy to submit claims and upload…
Easy to submit claims and upload documents from your phone, and easy to track claims
Insurer: MetLife
By: JP
Excellent and easy service
Excellent and easy service. Great peace of mind.
Insurer: Embrace
By: Jay Snyder
I have personally had a great…
I have personally had a great experience with them. They've always paid claims when they were required to, and were fair about explaining when a claim was not covered for whatever reason.
Insurer: Embrace
By: Essex Peters
Best Pet Paid my Claims! …
My dog Bentley got sick with ITP and had to have two blood transfusions . he ended up passing away . Best Pet paid both of my claims . 80 percent just like I signed up for they were so nice to me also . it did take a little while because I had to collect all records from birth but in the end they came through . Pets Best is excellent coverage for your pet.
Insurer: Pets Best
By: Kim Marie Spencer
First time happy user
Happy I chose pets best
Insurer: Pets Best
By: M
Easy Claim Process
the claim process was easy for my first time doing it
Insurer: MetLife
By: Elizabeth R
Disappointed After 16 Years – Outrageous Premium Hike
I’ve been a loyal Embrace Pet Insurance customer for 16 years, insuring six different animals through them. Over that time, I rarely used the insurance, but I paid consistently, trusting they’d be there when I needed them. That trust is now completely broken. Out of nowhere, they’ve raised my monthly premium from $237.46 to $478.99. That’s more than double. Their only suggestion? Lower the coverage on my 16-year-old cats. Seriously? After all these years of loyalty and minimal claims, this is how they treat longtime customers? I’ve never experienced anything like this before, even with pets that have aged or passed. It feels dishonest, and it’s unacceptable. I’m pulling my remaining pet, Shiloh, off their policy immediately. I refuse to go through this again as he gets older. I’ll be switching providers and removing any positive reviews I’ve left in the past. If you’re considering Embrace, think twice. If anyone has recommendations for a pet insurance company that doesn’t do this, please share. I’m done with Embrace.
Insurer: Embrace
By: Marilyn