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Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Life Saver (Financially)
I have three SC Wheaten Terriers, two of which are highly allergic. So now after lots of antibiotics and such, they are on life time allergy shots. Trupanion covers 90% for me, so I'm very grateful. Plus, the vet submits the claim online and I pay the difference at checkout.
Insurer: Trupanion
By: Karin
Extremely pleased!
I have had this insurance for the past five years and I have been very pleased overall. Whenever I had a question or needed to submit a claim, it was very easy and it was processed very quickly. I have referred at least three people to get it and the ease of using the mobile app is truly great. Claims are completed within a couple weeks. I am so very happy to have this and would highly recommend it to anyone with a four legged family member!
Insurer: Healthy Paws
By: Michele
Glad we bought it
Our pit-bull hound mix is almost 9 years old. We bought VPI (now Nationwide) 3 years ago. She has a preexisting condition that is not covered (incontinence) but she is otherwise healthy. In August 2014 and April 2015 we had to have 2 dental surgeries. Our deductible is $500 but the surgeries themselves were about 2k each. No hassles at all. The Vet's office filed the claim for us and we got a check from Nationwide in about 2 weeks. Although her annual premiums will rise with her age, we will definetly renew every year. We just can't have her suffering from a broken tooth or an abcess. The alterative would be to pay out of pocket, on our credit card.
Insurer: Nationwide
By: Lauren
Peace of Mind
My 8 year old Bernese Mountain dog was recently diagnosed with Immune Mediated Hemolytic Anemia. This was not a pre-existing condition. He became ill very quickly, but I was able to get the assistance of my veterinarian who quickly referred to our local animal hospital. He was admitted initially for 4 days and then subsequently had another overnight visit. The veterinarians at both facilities that have been caring for him have had ready access to Trupanion and as per the perameters of the insurance, I have been able to get the best care available for my companion. We are only three weeks into treatment and my buddy continues to improve although we may have a long journey ahead of us. Nonetheless, knowing that I can support my guy with the appropriate medical treatment certainly reduces some of the stress (both emotionally and financially). Trupanion has processed my claims in a very timely manner and maintains contact via email and post. Claims have been submitted directly by the veterinarians that have been involved in Jackson's care. I am not exactly sure the total expenses incurred so far, but I suspect that we are reaching the $10K mark. This has included various diagnostic services (CT Scan, EEG, ultra sound, ongoing blood work) and two transfusions to date. Trupanion has lived up to its' end of the bargain. I would recommend Trupanion.
Insurer: Trupanion Canada
By: Steve
Peace of Mind
My 8 year old Bernese Mountain dog was recently diagnosed with Immune Mediated Hemolytic Anemia. This was not a pre-existing condition. He became ill very quickly, but I was able to get the assistance of my veterinarian who quickly referred to our local animal hospital. He was admitted initially for 4 days and then subsequently had another overnight visit. The veterinarians at both facilities that have been caring for him have had ready access to Trupanion and as per the perameters of the insurance, I have been able to get the best care available for my companion. We are only three weeks into treatment and my buddy continues to improve although we may have a long journey ahead of us. Nonetheless, knowing that I can support my guy with the appropriate medical treatment certainly reduces some of the stress (both emotionally and financially). Trupanion has processed my claims in a very timely manner and maintains contact via email and post. Claims have been submitted directly by the veterinarians that have been involved in Jackson's care. I am not exactly sure the total expenses incurred so far, but I suspect that we are reaching the $10K mark. This has included various diagnostic services (CT Scan, EEG, ultra sound, ongoing blood work) and two transfusions to date. Trupanion has lived up to its' end of the bargain. I would recommend Trupanion.
Insurer: Trupanion
By: Steve
Best Pet Insurance Around~ Doesn't even compare to other companies!!!
Healthy Paws is hands-down the best pet insurance company available. We have two dogs, a Rhodesian Ridgeback and a Great Dane and did a lot of research prior to ultimately going with Healthy Paws. We couldn't be happier about our choice. Our Ridgeback, Kobe, has suffered from several puppy illnesses this first year and everyone of them has been covered. We only have to take a picture of the itemized invoice from our vet on our cell phone, email it in, and within a few days, we have a reimbursement check with no questions asked, and no claim forms required. Healthy Paws even emailed to check to see if Kobe was feeling better! This summer, when we got our Great Dane puppy, Nelson, we noticed pet insurance premiums for Danes are higher, so we found a different pet insurance company that was slightly cheaper, by about $10 per month. This company required a pre-authorization form first from our vet and claim forms signed by our vet, and had a very negative tone in every email and correspondence about the consequences of lying on claims. We felt like we were being accused when we hadn't even filed a claim with them!! We have NEVER experienced anything like this with Healthy Paws. We originally thought it would be worth the small monthly savings. We immediately regretted our decision. Within 10 days, we were cancelling this policy and switching Nelson to Healthy Paws as well. We had so much more peace of mind knowing both of our dogs were insured with this company. Healthy Paws has the best coverage, customer service, and ease of use of any of the policies that we investigated and we looked extensively! Healthy Paws is most certainly the company of choice!
Insurer: Healthy Paws
By: Saundra Boyer
I would say they helped to save my dogs life
They worked with me and the hospital to get Mabel the medical treatment she needed fast and called to see how she was doing and if I need their help with any thing else
Insurer: Trupanion Canada
By: Grace
I would say they helped to save my dogs life
They worked with me and the hospital to get Mabel the medical treatment she needed fast and called to see how she was doing and if I need their help with any thing else
Insurer: Trupanion
By: Grace
Why Trupanion is absolutely wonderful
You are absolutely wonderful and I am more than happy to let everyone know. I have a dog with many problems and Trupanion has always been supportive of me as a pet parent and customer and of my vet in terms of the diagnosis and recommended care. I now other owners who deal with other companies and the process has been a nightmare for them.Trupanion has been absolutely amazing every single time. I also appreciate how you keep expanding the scope of covered care and the steps you have taken to make making a claim a simpler process for the pet owner. You are wonderful and please feel me to use my testimonial if you need to. even my vet says that she recommends your company when a patient asks about vet insurance.
Insurer: Trupanion Canada
By: Lili
Why Trupanion is absolutely wonderful
You are absolutely wonderful and I am more than happy to let everyone know. I have a dog with many problems and Trupanion has always been supportive of me as a pet parent and customer and of my vet in terms of the diagnosis and recommended care. I now other owners who deal with other companies and the process has been a nightmare for them.Trupanion has been absolutely amazing every single time. I also appreciate how you keep expanding the scope of covered care and the steps you have taken to make making a claim a simpler process for the pet owner. You are wonderful and please feel me to use my testimonial if you need to. even my vet says that she recommends your company when a patient asks about vet insurance.
Insurer: Trupanion
By: Lili