Excellent Service!
It was very easy and the associate explained it all very well.
- INSURER:
Trupanion
- POSTED: 12/30/2021
- BY:
- BREED: Bernedoodle
- AGE OF PET: 7 - 10
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Very efficient friendly and understanding.
Very efficient, friendly and understanding. She was very knowledgeable and very willing to ensure I was fully looked after.
- INSURER:
Trupanion Canada
- POSTED: 12/30/2021
- BY:
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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The staff (Kat)I encountered was nice and helpful.
The staff (Kat)I encountered was nice and helpful.
- INSURER:
Trupanion
- POSTED: 12/30/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Expensive and although my dog is 9 I have hardly used it.
Expensive and although my dog is 9, I have hardly used it. It would be better to put money in separate account for vet bills.
- INSURER:
Trupanion Canada
- POSTED: 12/30/2021
- BY:
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
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They are very helpful in answering any questions.
They are very helpful in answering any questions.
- INSURER:
Trupanion
- POSTED: 12/30/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Super easy + honest company
Healthy Paws makes it so easy to file a claim and the turnaround time is so fast. I highly recommend them.
- INSURER:
Healthy Paws
- POSTED: 12/30/2021
- BY: Nancy
- BREED: American Bully
- AGE OF PET: 7 - 10
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Biggest scam in pet insurance
We’re new pet parents and have a 5 month old puppy. Early on at 2.5 months he had a few runny bowel movements and we had it tested (everything came back normal) once we got him on the correct diet everything went back to normal. At 5 months old our puppy started squealing while making a bowel movement and was in a lot of pain. We found a piece of lego in his stool that he must have grabbed from our nephew over Christmas break. When he wasn’t acting normal and was still clearly in a lot of pain we took him to the vet hospital and they recommended x-rays and a few other test to see if he had a foreign object stuck somewhere in his system. Trupanion was an absolute joke suggesting since our dog had a stool sample tested a few months prior this was an “existing condition”
So here we are right after Christmas paying a monthly premium pet insurance and also getting stuck with the large vet bill.
If you choose to do pet insurance go with anyone but Trupanion. The staff on the phone were rude and didn’t seem to care at all. I’d rate them 0-10 if I could, absolute scam.
- INSURER:
Trupanion Canada
- POSTED: 12/29/2021
- BY: John
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 0 - 3
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I feel scammed
Our Dog speared herself with a branch and had to be taken in for stitches - since the wound was deep they also put a drain for the wound in that had to be removed in two to three days. I thought no problem we have pet insurance. However what isn’t advertised is that they don’t pay for the visit to the emergency vet that costs $200, they don’t pay sales tax- nor would they pay for the removal or the drain or the stitches removed . $1400 of expenses - they paid $300. Granted my deductible was $500. The idea of pet insurance sounds great - but would have been further ahead putting my 70 per month in a contingency account rather than throwing it away on pet insurance where they just look for excuses not to pay..
- INSURER:
Trupanion Canada
- POSTED: 12/29/2021
- BY: Susan
- BREED: Pointer
- AGE OF PET: 7 - 10
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