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Very easy should of done this a long…
Very easy should of done this a long time ago.
Insurer: Nationwide
By: Michele Schizzano
Stephie was very helpful
Stephie was very helpful, she explained everything so I could understand.
Insurer: Prudent Pet
By: ritafoxgmail.com
Wonderful pet insurance company allied with USAA
Found this company through USAA due to my veteran status. Both my dogs are covered. Recently, my BIG dog suffered a CCL tear (similar to an ACL tear in a human) while romping in the snow, and required a $5,000 emergency surgery. While you do have to pay the vet up front, the claims process for major medical expenses was fairly easy to navigate for reimbursement. Thanks Embrace!
Insurer: Embrace
By: Jeffrey
Great customer service . .
Great customer service and love that you'll cover my exotic babies!!
Insurer: Nationwide
By: JENNIFER P
Trupanion failed badly
First claim after one year as a new client. We claimed a Cardiology consult due to a cough. Pet had never had any known cardiac issues. However, buried in her many years of records was a single one time remark about a mild arrhythmia during dental anesthesia. Trupanion used this to deny us a claim. This was never mentioned in their Medical Evaluation they do in your first month with them. Honestly they must have used AI to find such a tiny detail in 11years of records. Fought them for a month on this. Even had the Vets send in statements saying this can be absolutely normal and not what they were trying to say. Trupanion stuck to their guns. So we quit them. No need to keep paying them a premium for nothing. Ended up, what they used to deny our claim wasn't even the issue. Learned our pet had cancer completely unrelated to anything cardiac. So their argument wasn't even relevant. They were so closed minded and they look for ANY reason not to cover. First and last experience with this useless company. I do not like being ripped off after being blindsided by a detail not included or mentioned in their initial 30 day medical evaluation. We had Pet Plan 10 Years before them with zero issues until they raised rates on us after being bought out. Stay away from these folks unless you start with a perfectly healthy newborn pup. They do everything they can to “connect one thing to another” and deny deny deny, accurate or not. And they mislead you with their new member Medical Evaluation. Terrible. Do not trust them.
Insurer: Trupanion
By: Jonathan
Non of medical expenses were covered
I have a newly adopted dog that came from a rescue. The dog came with no known medical history. After repeatedly having digestion issues I took him to a pet emergency. Almost all of the services that were provided by the clinic were described as covered in my policy. I had to wait a whole month before the claim was processed and I was finally notified that I get $0 back. The only provided explanation was "preexisting condition."
Insurer: Pets Best
By: Nataliya
This is the best pet insurance company…
This is the best pet insurance company in the world- former USAA insurance agent here. I have a 15 year old cat in the state of CA. I was able to find a provider who accepts direct pay. That means Embrace is paying my vet about $8,000 within 2 business days. I couldn’t afford to front the bill for surgery. Thank God for this policy. As a former agent, I got a $30,000 policy covered at 90% with a $1,000 deductible (highly advised!!!) I’m so grateful I’m literally crying right now. Thank you so much, Embrace. Much love and lifelong support for you all.
Insurer: Embrace
By: KP
It was very easy and her claims were …
It was very easy and her claims were handled very quickly
Insurer: Fetch
By: Tina
Always speedy in their replys
Always speedy in their replys
Insurer: Embrace
By: Jean