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Pet parents across the U.S. and Canada have left over 215,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Worked well with us to resolve our claim.
Notwithstanding the difficulties in obtaining records Pet Insurance conducted themselves very professionally. All the Pet Insurance personnel involved were concerned about our pet’s welfare. And, worked hard to solve our issues, which were really not issues just us not understanding the claims process, which Pet Insurance patiently helped us understand.
Insurer: Pets Best
By: Bob
No hassle, quick reimbursement
Never thought I would see a dime of the big bill paid for my Labradoodle puppy's rock eating adventure. Our new puppy ate some rocks and after a night at the hospital hoping things would come out naturally, he underwent surgery to remove the stomach contents spending post-op time in the hospital as well. He is doing great; Trupanion promptly and professionally kept me posted on status of the claim and very quickly. I was surprised how easy the process was and how quickly the check arrived. No hassle!
Insurer: Trupanion Canada
By: Christine
No hassle, quick reimbursement
Never thought I would see a dime of the big bill paid for my Labradoodle puppy's rock eating adventure. Our new puppy ate some rocks and after a night at the hospital hoping things would come out naturally, he underwent surgery to remove the stomach contents spending post-op time in the hospital as well. He is doing great; Trupanion promptly and professionally kept me posted on status of the claim and very quickly. I was surprised how easy the process was and how quickly the check arrived. No hassle!
Insurer: Trupanion
By: Christine
Fabulous Pet Insurance
With Embrace submitting a claim is easy. They email me when they receive it, when it's being processed and when it's been finalized. I love that they cover Wellness!!I've had other pet insurance but Embrace covers more and I get more reimbursed than other companies. I highly recommend Embrace.
Insurer: Embrace
By: Elizabeth
The best
We've been a customer for four years with three cats. We have a zero deductible, and the coverage is decently priced, but we just had a rate hike. While I wish it was more reasonable, we'll never leave. I've never had a claim denied. They are always there, always willing, always kind, ever -single- time I call for help. It really is that easy folks. Just get the ins. You'll be happy you did. Our cat has on going care and medication issues. All I have to do is submit the receipt when I pick up her monthly medications, they reimburse 90%. Done. What else do you need?
Insurer: Trupanion Canada
By: Cyndi
The best
We've been a customer for four years with three cats. We have a zero deductible, and the coverage is decently priced, but we just had a rate hike. While I wish it was more reasonable, we'll never leave. I've never had a claim denied. They are always there, always willing, always kind, ever -single- time I call for help. It really is that easy folks. Just get the ins. You'll be happy you did. Our cat has on going care and medication issues. All I have to do is submit the receipt when I pick up her monthly medications, they reimburse 90%. Done. What else do you need?
Insurer: Trupanion
By: Cyndi
Labs will eat anything
Our chocolate lab got into some form of mold or mushroom spores and became ill. Knowing we have Embrace made paying the bill so much less stressful. We had our payment within two weeks. We are very pleased with the personal attention we get from Embrace and the speed with which we get reimbursed.
Insurer: Embrace
By: Tracy
10/10 Great Insurance Company Highly Recommended
We signed up for Health Paws Insurance coverage when we first got our puppy not thinking we would need the coverage until he was much older. As it turned out, our poor Border collie started limping and was subsequently diagnosed with Bi-Lateral OCD in both shoulders requiring surgery to correct the problem. Health Paws has been wonderful in every respect! The claims were very simple to file, the processing time was very short and the payment prompt. The agents we talked with were all very friendly, empathetic and helpful. I have no hesitation in highly recommending Healthy Paws Insurance to anybody that is looking for pet insurance.
Insurer: Healthy Paws
By: Rich
Glad I've been paying for insurance!
I've had this insurance for many years, maybe 7 years now. A vet told me way back then to buy pet insurance and keep paying on it even though I wouldn't have any claims for several years. She said eventually I'd need it and it would make all the difference in keeping my dogs healthy and alive for a long time. This year, I had claims on 2 of my dogs. One has arthritis in her knees and an enlarged heart. The other has arthritis in her spine. I was devastated to hear the results of the Xrays, knowing that there would be more treatments and possibly tests, but I had the insurance in place their whole lives and submitted the claims for the first round of tests, $775. per dog. My claims were paid in about a week and there's a huge weight lifted off of me knowing that I will be able to continue with anything needed for them without going into major debt. I will say that I have paid out a lot to insurance for 4 dogs over the years. My rates have gone up a lot, but the insurance also started covering a lot of additional things that it didn't cover when I first bought it. I shopped around recently when my policy was up for renewal and found that Pets Best was still the cheapest for full coverage. I bought illness and accident insurance, although I was mainly bought it for fear of accidents. If I only had the accident insurance, these diagnosis would not be covered. Therefore, I strongly recommend buying the illness coverage, too. No matter how good we take care of our pets, we really don't know what they went through before we had them or what types of things they are subject to from their heritage.
Insurer: Pets Best
By: Jodi
Stops approvals when you hit deductible
My 16-month-old collie has persistent giardiasis. Embrace approved the claim when my vet reported it as "Gastroenteritis and Giardiasis", but the exact same problem (one time called "diarrhea and giardiasis," and the other time called gastroenteritis) was not approved. It appears they decided not to cover it as soon as I hit the deductible.
Insurer: Embrace
By: Dawn