216,303+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,303 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Horrible for Holistic/Homeopathic
They do not keep a holistic vet on staff, nor do they consult with one during a claim. Despite this, they do offer a rider for an extra cost that allows holistic "treatments" to be covered. Unfortunately, since they only let a conventional vet (who does not understand or believe in the holistic method) see the claim they do not cover any treatments and claim that they are all "consultations" or "exams". They end up only covering the herbs used to treat a condition (they have never cost more than $6 for me out of pocket). On top of this, it takes them months to process a claim. Not happy with this coverage. Also, since my puppy had "loose stool" in her notes during the waiting period (she had been shipped from California to Michigan away from everything she knew) they would not cover any GI tract related issues (3 months later she had explosive diarrhea). I am planning on switching to Embrace who claim that they will cover GI tract issues after 12 months of no symptoms.
Insurer: Trupanion Canada
By: Stephanie
Horrible for Holistic/Homeopathic
They do not keep a holistic vet on staff, nor do they consult with one during a claim. Despite this, they do offer a rider for an extra cost that allows holistic "treatments" to be covered. Unfortunately, since they only let a conventional vet (who does not understand or believe in the holistic method) see the claim they do not cover any treatments and claim that they are all "consultations" or "exams". They end up only covering the herbs used to treat a condition (they have never cost more than $6 for me out of pocket). On top of this, it takes them months to process a claim. Not happy with this coverage. Also, since my puppy had "loose stool" in her notes during the waiting period (she had been shipped from California to Michigan away from everything she knew) they would not cover any GI tract related issues (3 months later she had explosive diarrhea). I am planning on switching to Embrace who claim that they will cover GI tract issues after 12 months of no symptoms.
Insurer: Trupanion
By: Stephanie
Quick claim
So far very please. people are professional and service has been very quick
Insurer: Trupanion Canada
By: Kelly
Quick claim
So far very please. people are professional and service has been very quick
Insurer: Trupanion
By: Kelly
Excellent customer service. Fast and efficient
Great insurance plan. All me claims were processed quickly without a hassle.
Insurer: Embrace
By: Lisa
Pet Insurance is peace of mind.
Before I got Matty, I knew that getting pet insurance for her was one of the first things I was going to do. I did some research on insurance companies and I liked the benefits that ASPCA offered and I am very happy that I chose them. ASPCA has been awesome. They have great customer service, they are fast at processing claims, and their website is very helpful. Once you submit claims, you track the process of your claims on-line. They also call you to see how your pet is feeling. I am very happy with ASPCA.
Insurer: ASPCA
By: Matty
Good bet
I have had great experience with Trupanion. They paid the claim promptly and kept me informed of where they were in the process.
Insurer: Trupanion Canada
By: Betsey
Good bet
I have had great experience with Trupanion. They paid the claim promptly and kept me informed of where they were in the process.
Insurer: Trupanion
By: Betsey
Pet Insurance is a MUST
I have long since wondered why we are so willing to insure ourselves and our 2 legged children, but not our 4 legged children. Working in the pet industry for 30 years, and coming from a country where we do not pay for our medical expenses, yet we do insure our pets, it is a no brainer to me. Trupanion offer 30 days free (in the truest sense of no credit card required etc) coverage, which is beyond invaluable. I know for even me working in this industry my pets do not go uninsured and Trupanion has made that a much easier process than Pet Plan, a company I have used in the past. My claims are paid quickly and directly to the clinic. My veterinarian is willing to work with me on paying as I have insurance. Our kitten has a $0 deductible as she was insured from 6 weeks old. Add that to the wellness program she has with TotalBond, and everything is taken care of - all I have to find is the 10% as the exam fees are all included in the wellness plan. Huge sigh of relief for me each time one of them is sick.
Insurer: Trupanion Canada
By: Sue-Anne
Pet Insurance is a MUST
I have long since wondered why we are so willing to insure ourselves and our 2 legged children, but not our 4 legged children. Working in the pet industry for 30 years, and coming from a country where we do not pay for our medical expenses, yet we do insure our pets, it is a no brainer to me. Trupanion offer 30 days free (in the truest sense of no credit card required etc) coverage, which is beyond invaluable. I know for even me working in this industry my pets do not go uninsured and Trupanion has made that a much easier process than Pet Plan, a company I have used in the past. My claims are paid quickly and directly to the clinic. My veterinarian is willing to work with me on paying as I have insurance. Our kitten has a $0 deductible as she was insured from 6 weeks old. Add that to the wellness program she has with TotalBond, and everything is taken care of - all I have to find is the 10% as the exam fees are all included in the wellness plan. Huge sigh of relief for me each time one of them is sick.
Insurer: Trupanion
By: Sue-Anne