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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent service
Excellent service, fast and professional
Insurer: Nationwide
By: zora sidon
Embrace is the best!
I have had other pet insurance, and Embrace is the best. It is so easy to submit a claim. You can take pictures of receipts with your phone or submit them on the computer via PDF. Once you are past those first couple of submissions, claims are processed lightning fast. I highly recommend the behavioral health coverage in addition to illness.
Insurer: Embrace
By: Martha Jones
Was kept up to date with all requests
Was kept up to date with all requests
Insurer: Fetch
By: Lillian
Easy peasy
Easy way to submit claims and quick reimbursement.
Insurer: Embrace
By: Squeeky
My dog has really been through the…
My dog has really been through the ringer recently and I was really becoming concerned. He had to go through so many tests and is on prescription medications now. Once the deductible had been paid it was a quick turnaround for reimbursement. I thank them for that as it has been an expensive run being on a budget.
Insurer: Embrace
By: Christine
I booked an appointment to have my dog…
I booked an appointment to have my dog spayed. After reading the documentations I decided to get pet insurance in case anything should happen during surgery. The next day I got pet insurance with Trupanion and they had no issues taking $200 from me immediately. That night Around 8 PM my dog got the Zumiez and kept running back-and-forth jumping on and off the couch and her kneecap Dislocated and popped out of place. This Caused laxatated Patela and is classified as accidental. However after taking the $200 I find out that there is a waiting period. Five days for accidental and 30 days for illness. It seemed a little odd as I have already paid my premiums for the month and couldn't understand why I wouldn't be able to use them if I've already paid and my effective date started when I paid. However the company refused my claim and stated it is an illness and will now be classified as a pre-existing illness even though it happened after my start date of premiums and they will not cover anything going forward that has to do with my dogs knees.. this is the biggest insurance scam I have ever heard of. If I'm paying premiums for something that wasn't existent prior to me not having insurance, It should be covered. However after sharing this information with the insurance company they continue to argue saying it's an illness even though the medical vet said it's not an illness it's accidental. This company does have some pretty shady reviews however it seemed to be the only company that did direct billing so I thought I would give them the benefit of the doubt. However I would suggest saving your money and going with a better company. Because Trupanion just wants to take all your money and they don't wanna pay out anything When the time is needed. I have demanded a full refund of my money and to cancel premiums and I will never tell my friends or family with pets to go with this company. save your money!!
Insurer: Trupanion Canada
By: Gisèle Manna
Blessed!
OMGOSH! I love this company! Everyone is always so kind and very helpful on the phone ! I just added my second dog to Trupanion and now I have a peace of mind with her as well. Trupanion is fast with Vet Direct Payments,efficent, caring, educational,and has saved me thousands in vet bills. My fur babies are blessed to be with Trupanion as well as my self. Thank you!
Insurer: Trupanion
By: Carla Evans
It was pretty easy.
It was pretty easy. I did not like the way it added standard type questions after I went through what I thought was all the questions for the section
Insurer: Nationwide
By: Mack Perry
Pets Plus Us
My 8 year old Corgi mix needed ACL surgery. Pets Plus Us was very quick in approving, and paying for, all preliminary exams, x-rays, blood work, etc. I sent them an estimate prior to the surgery. the surgery was on a Saturday and the insurance money was in my account before the end of the week. You can't ask for better service than that,
Insurer: Pets Plus Us
By: Charles
Self Insure
I have had this company, Fetch, since day one. Of course, it was a different name 11 years ago, but they are the same players. At the start, it was pretty cheap at 100 percent coverage, no deductible, but honestly, as the years went on, they went from full coverage to a total of 5000 per year at 70% with a 500 deductible...and of course, the premium was lots more. Getting a claim was a nightmare by the time of all the deductibles. I had a check for 17.34 cents, which I kept as a souvenir of my stupidity. Even if I saved $100.00 monthly for 132 months, I would have $13,200.00 in self-insurance. My total return on all vet bills was around $537.00 from the insurance company. Don't do it if you have discipline opening a separate account you use only for your pet. Thanks for reading
Insurer: Fetch
By: pat