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Awful
Every claim wether injury or otherwise was denied I’ve paid thousands of dollars over years and they reimbursed 228.00
Insurer: Pets Best
By: Jenna
PetsBest IS the BEST
We could not imagine having our two cats without Pets Best insurance. It’s so easy to file a claim, the options for premiums are fantastic, and we get payment from them so quickly, usually within a couple days!!
Eternally Grateful
I wrote this after my best friend, opie, died, to the insurance agency and thought i'd share here "Hi there - I've been meaning to connect with you and just share my experience and appreciation with you. I've been with Pets best for 5 years, and the care we received it truly remarkable. I'm used to always fighting with insurance companies about the fine print but everything was beyond seamless with you. Most importantly, and recently, our 5 year old dog, Opie, got acute lukemia and within a week, passed away. It was sudden, and excruciatingly heartbreaking. I was worried that you wouldn't cover is endless hospital visits that week, or the possible chemo care but I just got "yes, we'll take care of it" responses for you. I never had to choose between care for opie and finances. What a blessing. And in this world, what a rarity. Thank you from the bottom of our families hearts for your compassion, and overall generosity while making our lives easier in the worst times of our lives. Thats it. x"
Insurer: Pets Best
By: Alyssa
Thankful for Pets Best Insurance on my dogs, and their timely response and payment - highly recommend
I have had a recent serious illness with both of my dogs, both covered by Pets Best. The response and payment for coverage has been timely and much appreciated.
Finding Comfort in a Stressful Situation
At a recent wellness exam, we discovered our Boxer Rudy had a torn ACL. Surgery was scheduled for the following week. The day after surgery, I submitted the invoice via Pets Best app. Rudy's claim was processed in a matter of days, without any delays, and I received my reimbursement quickly. I'm beyond impressed with the ease of claim submission and processing. No one needs added stress when caring for an injured family fur member needing surgery. Thank you to Pets Best and those employees that handled Rudy's claim!
Extremely efficient
I took Brooklyn to the Vet on Saturday. I submitted my claim with Pets Best Saturday afternoon. My claim was processed and reimbursement was deposited in my bank on Wednesday. Absolutely amazing. Exceptional customer service. Thank you.
Pets Best is the Best!
"I have recommended Pets Best to several of my friends. This is the first time I have had insurance for any of my pets and over the years I have been with Pets Best, I have always thought it was one of the best decisions I have ever made. It turned out my little pup ended up getting cancer then after the cancer she ended up with a chronic illness. I would never have been able to afford all the medical for my pet without Pets Best!"
Claims
"My fur baby has been insured with pets best since he was 6 weeks old, all claims has been processed and paid without any problems, I'm so glad to be a very pleased customer of petsbest they are dependable and trustworthy. Not so happy about the premium. Premium doubles each renewal cycle. May have to drop the insurance next renewal. "
Insurer: Pets Best
By: Angela
Glad u had insurance
When my cat needed emergency surgery, the claim process was straightforward and reimbursement was much faster than I expected. Having the coverage took a huge amount of financial stress out of an already stressful situation. Definitely worth having.